Principal, Global Communications at Coupang, Inc.

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Public Relations, Corporate Communications, Business Analysis, Data Operations, Cross-Functional Collaboration, Data Validation, Attention to Detail, Risk Management, Stakeholder Management, Data Verification, KPI Tracking, E-Commerce, Logistics, High-Growth Industries, Leadership Communications, Metrics Management

Industry

Software Development

Description

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Coupang Global Communications is hiring a PR Data Specialist to safeguard the accuracy and credibility of data used in our public communications. This role serves as the senior gatekeeper for externally referenced numbers and claims, ensuring they are correct, consistent, and cleared with the right internal owners before release. You will lead cross-functional coordination to source and validate data for press releases, announcements, leadership materials, and other external-facing content. You will also own the team’s data verification workflows and standards, enabling faster execution without compromising accuracy. What You Will Do Validate all numbers, metrics, and data points included in external-facing materials (press releases, announcements, statements, speeches, presentations, etc.) to ensure accuracy and external credibility. Partner with key internal stakeholders (BI, Finance, Operations, Business teams, and other data owners) to source, confirm, and approve the data required for PR materials. Maintain and manage a centralized view of commonly used PR metrics, ensuring consistent definitions and usage across all communications. Identify discrepancies or potential risks early, proactively flagging issues and driving alignment with data owners before materials are finalized. Own and improve the communications data workflow by building simple, reliable processes for data requests, approvals, verification, and version control. Track and refresh key KPIs frequently used in external messaging, ensuring the Communications team always works from the latest approved figures. Provide data-backed inputs and context to communications leaders when needed, especially for high-impact announcements or sensitive topics. Basic Qualifications 10–15 years of experience in PR, corporate communications, business analysis, data operations, or related fields, with substantial ownership of high-stakes external communications support. Strong ability to interpret and validate business data with high accuracy (financial, operational, customer, performance metrics). Proven experience working cross-functionally in complex, fast-moving environments and driving alignment under tight timelines. Exceptional attention to detail and discomfort with “almost right.” Confident escalation and risk-spotting instinct for public-facing claims. Professional-level English required Preferred Qualifications Experience in e-commerce, tech, logistics, or other high-growth industries. Prior experience supporting PR, IR, marketing, or leadership communications teams. Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. (Recruiter Note: add in the case of full-time regulars) This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. (Recruiter Note: add if probation period is applicable, for example in the case of contract position of 3 months or longer) This is a contract position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ Document Return Policy (This notice MUST be included in a job posting in Korea only to comply with the Fair Hiring Procedure Act.) This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

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Responsibilities

The role involves validating all data points in external communications to ensure accuracy and credibility. It also includes leading cross-functional coordination to source and validate data for various PR materials.