Principal Global CryoLab Support Engineer at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cryogenics, Mechanical Engineering, Physics, Troubleshooting, Documentation, System Operation, Vacuum Systems, Quantum Hardware Integration, AI Tools, Problem-Solving, Electrical Debugging, Cryogenic Automation, Logistical Coordination, Technical Operations, Communication, Collaboration

Industry

Software Development

Description

Lead installation, maintenance, and upgrade efforts for dilution refrigerators and associated cryogenic systems across several global facilities Own the end to end support lifecycle of cryogenic systems including routine health checks and other applicable diagnostics Drive remote and on-site troubleshooting efforts to ensure high uptime and performance consistency across labs Maintain and update standard operating procedures (SOPs) for system operation, safety, and incident response Coordinate with vendors and internal stakeholders for cryostat procurement, delivery, and commissioning Maintain detailed documentation of system configurations, service history, and operational metrics Support global lab expansion initiatives, including planning, logistics, and hands-on execution Bachelor's Degree in Mechanical Engineering, Cryogenics, Physics, or related field AND 8+ years experience in industry or in a research and development environment OR Master's Degree in Mechanical Engineering, Cryogenics, Physics, or related field AND 6+ years experience in industry or in a research and development environment OR Doctorate Mechanical Engineering, Cryogenics, Physics, or related field AND 3+ year(s) experience in industry or in a research and development environment, could include completion of a post doctoral research position Extensive hands-on experience operating and maintaining dilution refrigerators, including systems from Bluefors, Oxford Instruments, and Janis. Experience with vacuum systems, pressure/vacuum plumbing, and leak detection. Experience integrating quantum hardware (e.g. RF readout chains) into cryogenic systems. Ability to work in an “AI-first” environment using modern AI tools to accelerate discovery through hardware development. Ability to leverage AI tools to drive innovation and efficiency (e.g., performance modeling and analysis, research gathering, day to day task automation). Doctorate Degree in Mechanical Engineering, Cryogenics, Physics, or related field AND 5+ years experience in industry or in a research and development environment OR Master's Degree in Mechanical Engineering, Cryogenics, Physics, or related field AND 8+ years experience in industry or in a research and development environment OR Bachelor's in Mechanical Engineering, Cryogenics, Physics, or related field + 12 years experience in industry or in a research and development environment OR equivalent experience. Proficient in interpreting system schematics, cryogenic layouts, and technical documentation. Demonstrated problem-solving capabilities with a history of effective troubleshooting in complex lab environments. Understanding of electrical debugging and qualification tests for wiring and amplifiers. Experience with DC, RF, and time-domain test equipment. Knowledge of cryogenic automation, remote monitoring, or system control scripting. Experience managing equipment lifecycle, spare parts, and logistical coordination for supporting geographically distributed labs. Background in multi-site technical operations or global lab infrastructure teams. Effective in communication and coordination across engineering, facilities, and vendor teams.

Responsibilities

Lead installation, maintenance, and upgrade efforts for dilution refrigerators and associated cryogenic systems across several global facilities. Own the end-to-end support lifecycle of cryogenic systems including routine health checks and troubleshooting efforts.