Requisition ID: 89189
Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and reliable electricity to approximately 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!

REQUIRED QUALIFICATIONS

• High School Grad / GED
• Bachelor’s or Equivalent Experience
• Experience: 6+ years

PREFERRED QUALIFICATIONS

• Bachelor’s - Information Systems
  NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.
  Employee Group: Exempt
  Employee Type: Full Time
  Job Category: Information Technology
  Organization: Florida Power & Light Company
  Relocation Provided: No
  NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
  NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
  NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
  NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

JOB DUTIES & RESPONSIBILITIES

• Analyzes, designs, develops, tests, debugs, implements, maintains, integrates, customizes, and enhances existing or new systems
• Applies appropriate Agile or development methodologies, system development lifecycles, tools, and technology to manage development activities
• Automates the handoff of code releases from development to operations (DevOps)
• Participates in the change management and service ticket management processes including receiving, resolution monitoring, and ensuring customer satisfaction
• Leads projects when needed and builds strong working understanding of the solution being delivered
• Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems
• Designs, develops, and tests experimental application work to test new ideas with bounded cost and time frames
• Ensures that applications processes are conducted in line with corporate social responsibility, security, compliance, environmental, and technical policies and applicable standards and legislation
• Acts as liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems as required
• Defines metrics and monitors Service Level Agreements (SLAs) for systems being developed
• Performs other job-related duties as assigned

Key Responsibilities:

• Works with the Salesforce COE to monitor the FPLS Salesforce platform, performing health checks, regular back-ups, license checks, deactivation of stale accounts, etc.
• Work as part of the DevOps team, supporting the release train, managing validations, resolving merge conflicts, providing next level of support for development teams in resolving failures
• Partners with Managers and Agile teams both within FPLS and NEE at large, to ensure compliance and alignment as well as commonality of approach and practice as it relates to platform level tasks.
• Coordinates activities (training, lunch and learns, etc.) with Agile teams and ARTs to develop in-team capabilities to drive increased maturity in use of the platform
• Troubleshoots production level issues with the platform, resolving personally if possible, identifying root cause and corrective actions, escalating to Salesforce support if needed and engaging with them until resolved