7+ years of People experience, including at least 2 years in a senior generalist or HR Business Partner role, preferably within retail, e-commerce, logistics or a high-growth environment.
Strong, up-to-date knowledge of UK employment law, with a proven track record of managing complex employee relations cases from start to finish.
CIPD Level 7 qualification, or equivalent experience.
Experience supporting both office-based and operational or shift-based workforces.
Agility: Ability to thrive in a fast-paced "start-up" environment, balancing multiple priorities and building processes while maintaining rigour and confidentiality.
Collaborative Spirit: A credible, approachable communicator who can influence stakeholders at every level, from fulfilment centre teams to the Founder’s Office.
Sound Judgement: Ability to assess risk, exercise discretion and deliver solutions that balance commercial needs with fairness and compliance.
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