Principal PLM Segment Hub Solutions Consultant at PTC

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Solutions Consulting, Sales Engineering, Customer Engagement, Technical Leadership, Project Management, Problem-Solving, AI Technologies, Enterprise Integration, Windchill PLM, Cloud Technologies, Business Process Design, Data Analytics, Digital Transformation, ERP Integration, Industry Expertise, Technical Evangelism

Industry

Software Development

Description

Customer Engagement and Validation Subject Matter Expert Support strategy and execution for key customer engagements in enterprise and strategic opportunities. Provide leadership in customer relationship management to ensure an exceptional standard of customer experience. Best Practice Development Define and scale best practices for solution validation and technical sales processes. Contribute technical leadership and industry expertise to the development of functional, process, and technical best practices across the customer lifecycle - including pre-sales and post-sales phases (e.g., business process design, implementation, adoption, etc.). GTM Field Readiness & Continuous Improvement Create, deliver, and scale technical presentations and demonstrations for key PLM Segment solutions. PLM Community of Practice & Technical Evangelism Contribute by providing technical insights, customer experiences, and best practice materials. Lead or support new and existing sub-Communities of Practice related to your subject matter expertise and interests. Represent Windchill PLM solutions in marketing contexts and industry engagements and events. Play a leadership/advisory role in Technical Enablement content and certification development as well as customer insights management/product feedback loop processes. Work with Product Management, R&D, the Enterprise Deployment Center, other Segment Hubs, and our customer-facing field teams to influence product direction, align PLM priorities with broader digital transformation goals, and ensure world-class customer experience. Special Programs Execution AI Enablement & Digital Innovation Collaborate with the PLM Segment and R&D teams to influence AI feature development aligned with customer use cases for PLM. Advise on the application of AI technologies to enhance customer business processes, data analytics, automation, and decision support. 10+ years of solutions consulting or sales engineering experience as a technical SME Proven track record of driving technical wins in PLM sales engagements. Robust understanding of Windchill data models, configuration and customization, enterprise system integrations, and deployment strategies. Solid grasp of enterprise master data and digital product traceability/Digital Thread principles. Knowledge of Cloud based infrastructure and technologies (IaaS, PaaS, SaaS). Project management skills with ability to manage multiple priorities and projects simultaneously in a fast-paced global environment. Innovative problem-solving skills and the ability to think strategically, critically, and analytically. High competency in building and maintaining trusted advisor relationships with customers and internal teams. High degree of comfort with senior management/executive-level engagement; able to carry executive-level enterprise process discussions and support solution validation best practice and oversight. Demonstrated ability to work and adjust across cultures. Self-motivated, proactive, and able to work independently and as part of an inter-disciplinary, cross-functional, and high-performing team. Bachelor's or Master's degree in Engineering, Computer Science, Information Systems, or related field. Expertise in enterprise processes for IT, planning and manufacturing/production, and/or service and sustainment desired. Understanding of enterprise software implementation and governance strategies. Experience in software development (JAVA, JSP, XML, Ant, etc.). Demonstrated ability to drive AI-enabled innovation in PLM and related business processes. Strong business acumen with value mapping and business development experience. Working knowledge of ERP business processes, technical capabilities, and implementation frameworks, particularly for SAP solutions. Experience with integration of Windchill with ERP, MES, and other enterprise systems. Working knowledge of current and emerging APIs for system orchestration and enterprise integration frameworks for PLM and ERP. Industry expertise in MedTech, Electronics & High-Tech, Automotive, Aerospace & Defense, and/or Industrial verticals is also desirable but not required.

Responsibilities

The Principal PLM Segment Hub Solutions Consultant will support strategy and execution for key customer engagements, ensuring exceptional customer experience. They will also define and scale best practices for solution validation and technical sales processes across the customer lifecycle.