Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.
We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

BASIC QUALIFICATIONS:

• 10+ years of experience as a UX (User Experience) / Product Designer, with a proven track record of leading strategic org-wide design, systems, and product initiatives across multiple teams.
• Expertise in design and collaboration tools (e.g., Figma, FigJam, and others).
• Mastery of UX design skills, including facilitating design workshops, applying solution frameworks, creating user flows, defining IA, and creating wireframes and prototypes.
• Strong visual design and UI skills, with experience leveraging, building upon, and evolving design systems.
• Demonstrated expertise in designing with a mobile-first lens.

PREFERRED QUALIFICATIONS:

• Experience designing for AI products, influencing all aspects of product development that affect the experience, from prompt engineering to novel interaction patterns.
• Experience designing with emerging technologies, e.g., GenAI. and teaching others how to use them.
• Experience as a course instructor or teaching assistant.
• Experience designing for consumer SaaS products, LMS or enterprise products, or consumer mobile, depending on the topic area of interest.

RESPONSIBILITIES:

• Set the long-term product design vision and connect that vision to the company strategy.
• Lead organizational change, scaling practices across distributed teams, and navigating ambiguity at the org level.
• Define and navigate highly ambiguous and complex problem spaces, leveraging insights across customer, business, and operational areas to frame initiatives and advocate for a strategic perspective and vision at all levels of the organization.
• Lead and collaborate with multiple cross-functional teams to deliver high-impact initiatives containing numerous product offerings, from concept to launch, ensuring alignment with business objectives and user needs.
• Drive design excellence by optimizing and refining design standards, practices, and methodologies, connecting brand and product design thinking to create novel and compelling solutions.
• Mentor and coach designers, fostering a culture of innovation, collaboration, and continuous improvement within the design team and across the organization.
• Collaborate with senior stakeholders to align technical strategy with experiential outcomes, proposing novel technical and experiential opportunities to elevate the quality, speed, and scale of products and services.
• Engage key stakeholders to secure buy-in and support for strategies through user-centered storytelling, building cross-functional alliances to expand the design function’s reach and influence.
• Contribute to establishing business success metrics that include UX and brand quality, ensuring that design initiatives align with and drive the organization’s market position and business goals.
• Exceptional communication and collaboration skills, with the ability to influence and align stakeholders at all levels of the organization.