Principal Product Manager - AI-Driven Insights & Ecosystem Intelligence at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, AI/ML Tools, Windows Telemetry, Commercial Deployment, Data Analysis, Automation, Cross-Functional Alignment, Communication, Storytelling, Ecosystem Intelligence, Insight Generation, Metrics Tracking, Prototyping, Decision Making, Customer Satisfaction, OEM Partnerships

Industry

Software Development

Description

Convert Signals into Insight - Identify high-value insight gaps across OEM device quality, customer satisfaction, share risk, ecosystem trends, and competitive movement as well as key commercial, EDU, and GSI metrics around Windows deployment, quality, and adoption. - Aggregate and synthesize telemetry, survey data, field signals, support data, and qualitative feedback into actionable insights. - Build repeatable, AI-assisted insight workflows that replace manual reporting and slide-driven updates. Transform Data into Direction - Translate ecosystem signals into prioritized actions for Windows engineering, OEM partners, and commercial strategy. - Evolve “Windows Ecosystem Health Index” and create a “Windows Commercial Health Index” with meaningful indicators (e.g., device age, quality trends, upgrade adoption, satisfaction, displacement risk). - Partner with centralized data science and telemetry organizations to leverage existing infrastructure. Drive Outcome-Based Execution - Create automated workflows that ensure insights lead to decisions or roadmap changes—not just visibility. - Define and track ecosystem and share-critical metrics alongside OEM strategy, partner feedback, and customer experience trends. - Replace at least one legacy or manual reporting motion per quarter. Deploy AI as a Force Multiplier - Use automation, copilots, summarization models, and telemetry pipelines to reduce time from signal to action. - Build frameworks and prototypes that other PMs and partner teams can adopt with minimal friction. Influence Without Owning Headcount - Operate horizontally across OEM engineering, commercial share insights, compete, and ecosystem partner teams (MSP, GSI, EDU). - Work directly with senior leaders to highlight gaps and drive prioritization of insights that shape direction. - Establish clarity and visibility into risks and opportunities across device strategy, quality, and customer adoption. Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. Experience working with AI/ML tools to derive insights from complex datasets. Knowledge of Windows telemetry and commercial deployment environments. Experience working with AI/ML tools to derive insights from complex datasets. Familiarity with Windows quality metrics and enterprise customer needs. Experience with tools like Kusto, Power BI, or Azure ML. Proficient communication and storytelling skills, especially with technical and executive audiences. Proven ability to drive cross-functional alignment and influence without authority.

Responsibilities

The Principal Product Manager will identify high-value insight gaps and convert signals into actionable insights for Windows engineering and OEM partners. They will also create automated workflows to ensure insights lead to decisions and track critical metrics.