Principal Product Manager, Crypto Transfer Experience & Integrity (Travel R at OKX

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

313055.0

Posted On

13 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Compliance, User Experience, Regulatory Requirements, Systems Thinking, Analytical Skills, Collaboration, Communication, Crypto Infrastructure, KYC, Blockchain Analytics, Data-Driven Mindset, User-Centric Design, Risk Management, Integration, Travel Rule

Industry

IT Services and IT Consulting

Description

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As the Product Manager in Compliance Product, you will own and enhance OKX's compliance systems, with a primary focus on building trust and enhancing user experience. You will lead the development of our Travel Rule solution — a key product area responsible for enabling secure, compliant, and seamless crypto transfers across both retail and institutional users. The Travel Rule, introduced by the Financial Action Task Force (FATF), requires that certain information is shared between Virtual Asset Service Providers (VASPs) during crypto transfers. You’ll own the challenge of implementing this in a way that upholds our regulatory obligations without compromising user experience or transfer success rates. This is a cross-functional and cross-ecosystem role — you’ll collaborate with Compliance, Engineering, Legal, Risk, Design, and external partners to build systems that work globally, scale across user segments, and remain adaptable as regulations evolve. What You’ll Be Doing: Define and execute the product strategy for Travel Rule compliance across all crypto transfers, including both retail users and institutional clients. Design workflows that securely collect, validate, and transmit required sender/receiver information, with minimal user friction. Work with Engineering to build integrations with external protocols and discovery networks Identify friction points across the customer journey that stem from regulatory or risk controls, and reimagine those experiences to be more user-friendly while preserving integrity. Collaborate with Compliance and Legal teams to translate complex, evolving regulatory requirements into intuitive and scalable product solutions. Partner with Design and UX Research to ensure transparency, trust, and usability in every step of the transfer flow. Monitor global developments in Travel Rule implementations and proactively adjust the roadmap to maintain compliance and interoperability. Drive alignment with internal teams and external VASPs to ensure smooth information exchange and reduce failure rates in cross-platform transfers. What We Look For In You: 4+ years of product management experience, preferably in fintech, crypto, or infrastructure-heavy environments. A strong systems thinker who can distill complex regulatory and technical requirements into clear, user-centric product flows. Experience shipping products in regulated environments or working closely with Legal, Compliance, or Risk teams. Strong product intuition with a user-first mindset; you’ve designed seamless experiences in complex ecosystems. Strong analytical skills and data-driven mindset, with the ability to identify user friction points Strong systems thinker who can navigate and simplify complex workflows, particularly where multiple stakeholders or roles are involved. Proven ability to work across technical, compliance, business and operational teams to deliver compliant, scalable product solutions. Clear communicator who can align stakeholders across technical and non-technical domains. Nice to Haves: Familiarity with crypto infrastructure, including how wallets, custodians, and exchanges interact in both retail and institutional contexts. Understanding of FATF Travel Rule guidance and how it applies to VASPs globally. Experience with crypto transaction data, KYC/identity systems, or blockchain analytics. Fluent in English and Mandarin. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: The salary range for this position is $268,333.00 to $313,055.00. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site. OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-HYBRID#LI-HYBRID #LI-ED1 Notice: All official OKX vacancies are posted on this site. We are not affiliated with other third-party job boards except Linkedin.com, listings on other sites may be inaccurate or outdated. This is the only source of truth for applications. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Responsibilities

You will own and enhance OKX's compliance systems, focusing on building trust and enhancing user experience. This includes leading the development of the Travel Rule solution for secure and compliant crypto transfers.