Principal Product Manager, Law Enforcement & Enterprise Collaboration at Axon

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

259200.0

Posted On

14 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, B2B SaaS, Enterprise Software, Public Safety, Collaboration Platforms, Communication Systems, Alerting Systems, Data Sharing, Interoperability, Real-Time Communications, IoT, Video Streaming, Cross-Functional Collaboration, Customer Engagement, Technical Fluency, Operational Workflows

Industry

Public Safety

Description

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As Principal Product Manager – Law Enforcement & Enterprise Collaboration, you will define and execute the strategy for collaboration tools that securely connect enterprise customers and law enforcement in real time. You will focus on delivering high-confidence alerting, seamless incident data sharing, and coordinated workflows that drive operational impact for both enterprise security teams and public safety responders. You will work with customers, industry partners, and internal teams to design solutions that remove silos, build trust, and make cross-agency coordination a default capability. Work Location: This role is based out of our Boston, MA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Senior Director, Product Direct Reports: 0 What You’ll Do Own the product strategy and roadmap for law enforcement and enterprise collaboration within Axon’s RTO portfolio. Design and deliver secure, scalable collaboration experiences for real-time alerting, data sharing, and joint operational workflows. Engage directly with enterprise security leaders, GSOC operators, and public safety agencies to understand communication challenges, interoperability gaps, and operational priorities. Define detailed product requirements that ensure compliance with enterprise IT, law enforcement standards, and privacy/security regulations. Partner with engineering, design, deployment, customer success, and sales engineering teams to build solutions that drive adoption and deliver measurable operational value. Develop scalable onboarding, permissions, and access controls to ensure secure information exchange between enterprise and public safety stakeholders. Track and analyze product performance metrics such as adoption rate, cross-agency engagement, incident resolution time, and customer satisfaction. Serve as an advocate for public-private collaboration both inside Axon and externally at industry events and with key partners. Identify and manage integration opportunities with Axon and third-party systems to extend the reach and impact of collaboration capabilities. What Success Looks Like Operational impact: Law enforcement and enterprise users can seamlessly connect, share information, and coordinate during incidents without friction. Adoption at scale: Collaboration features are deployed across multiple industries and geographies, with high usage rates and measurable response improvements. Trusted interoperability: Customers trust Axon to enable secure, compliant, and reliable connections between public and private security teams. Market leadership: Axon becomes the go-to provider for real-time, cross-agency security collaboration. What You Bring 10+ years of product management experience in B2B SaaS or enterprise software, ideally in public safety, physical security, or collaboration platforms. Proven ability to define and deliver customer-facing products that require high security, compliance, and interoperability standards. Experience building or integrating communication, alerting, or data-sharing systems used in mission-critical environments. Strong technical fluency in real-time communications, IoT, or video/data streaming technologies. Deep understanding of both enterprise security operations and law enforcement workflows. Exceptional cross-functional collaboration skills, with the ability to align diverse stakeholders across technical and operational domains. Confidence engaging with customers ranging from front-line operators to executive leadership. Clear, concise communication skills and a track record of translating complex requirements into actionable product plans. Benefits that Benefit You Competitive salary and 401(k) with employer match Discretionary paid time off Paid parental leave for all parents Comprehensive Medical, Dental, and Vision plans Fitness and wellness programs Emotional & Mental Wellness support Learning & Development budget And yes, we have snacks in our offices The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 162,000 in the lowest geographic market and USD 259,200 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Responsibilities

Own the product strategy and roadmap for law enforcement and enterprise collaboration within Axon’s RTO portfolio. Design and deliver secure, scalable collaboration experiences for real-time alerting, data sharing, and joint operational workflows.