Principal Product Manager - MAI Monetization - CRM Workflows at Microsoft

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Software Development, CRM Systems, Sales Workflows, AI, Data Science, UX Design, Advertising Technology, Market Disruption, Product Metrics, Automation, Pitch Planning, Meeting Preparation, Order Management, Customer Insights, Sales Tools

Industry

Software Development

Description

Simplify and modernize sales processes by designing tools that reduce manual steps, surface relevant insights, and drive seller productivity through AI. Partner with UX, data science and engineering to explore how CRM workflows can be executed by a next-generation AI-first CRM. Customer annual and quarterly planning (eg. Guide sellers to create strategic pitch for upcoming customer budget cycle). Pitch planning (eg. automated pitch deck creation based on client profile, account performance and competitor insights). Meeting preparation (eg. LLM-generated meeting brief that includes relevant customer context and customized talking points for an upcoming interaction). Automation of admin tasks (eg. Contact and pipeline opportunity updates, follow up emails). - Order management (eg. Conversationally executed non-programmtic customer orders). Bachelor's Degree AND 8+ years experience in product/service/program management or software development - OR equivalent experience. Preferred Qualifications: - Bachelor's Degree AND 12+ years experience in product/service/program management or software development - OR equivalent experience. - 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). - 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). - 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product). - Deep knowledge of CRM systems, sales team workflows, and agentic capabilities. - 3+ years experience delivering products that include Advertising technology. - 5+ years experience building CRM/sales tools and partnering closely with sales organizations.

Responsibilities

The Principal Product Manager will simplify and modernize sales processes by designing tools that enhance seller productivity through AI. This role involves partnering with UX, data science, and engineering to innovate CRM workflows and automate various sales-related tasks.