Principal Product Manager at Palo Alto Networks, Inc
melbourne, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

12 Jan, 27

Salary

150000.0

Posted On

14 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

FinTech

Description

Who are we?

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

 

We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

 

We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.

Where does this role fit in?

As Lead Product Manager, you’ll own the strategy, the long-range plan and the investment case for a portfolio of product areas spanning multiple squads, and manage an autonomous and high-performing team of Senior Product Managers who are responsible for individual squad roadmaps. You’ll also have the opportunity to stay ‘on the tools’, with responsibility for your own squad of engineers and designers.

This is a new role for UpGuard, and represents our high velocity growth. We have always operated as a tight-knit team in a high-autonomy environment. Now we want to ensure that we have leadership in place ahead of our next milestone.

A Senior Product Manager is accountable for the outcomes of one area. You are accountable for the portfolio and for the strength of the team. Your value is measured by their output as well as your own.

What will you do?

Set strategic direction across multiple product areas

  • Own product strategy and outcomes across a portfolio spanning multiple squads, accountable for customer, business and execution results.
  • Nurture the Senior Product Managers and in collaboration with our Product Operations team and other Lead Product Managers, maintain consistency in process across all squads.
  • Resolve the trade-offs and dependencies between squads that no single squad can tackle alone.
  • Build the product narrative for your squads, with oversight of revenue, engagement, retention and risk.
  • Partner with CPO/VP Product on strategic product decisions.

Responsible for long-term planning, investment and budget

  • Own the vision for a rolling quarterly plan against a two-to-three year product vision, and keep both current as the market moves.
  • Empower Senior Product Managers as decision-makers for the investments in their product areas.
  • Prioritise across competing areas and ensure products within your remit are well balanced to succeed.
  • Continuously improve on how we discover, prioritise and deliver product across UpGuard

Lead and grow product managers and managers

  • Manage, coach and develop product management staff across your areas, including Senior Product Managers and people managers.
  • Set a high bar for rigour, accountability and craft while investing in each person's growth.
  • Hire, onboard and level product managers as UpGuard scales.
  • Set the standard for how product management is practised here.

Drive commercial and customer outcomes

  • Connect product strategy to retention, expansion, win rate and addressable market.
  • Work with Sales, Marketing, Support and Customer Success on positioning, packaging, pricing input, launches and enablement across the portfolio.
  • Represent UpGuard's product direction with customers, prospects and analysts.

What will you bring?

  • 7-10 years of B2B SaaS product management experience, including 3+ years directly managing product teams.
  • A track record of owning strategy across more than one product area and turning it into measurable outcomes.
  • Experience defining, driving and advocating for complex product initiatives.
  • Excellent communication, analytical thinking, and problem-solving skills, and the ability to collaborate with engineers and designers to create experiences that customers rave about.

What will give you an edge?

  • Experience or qualifications in security, GRC or compliance.
  • Familiarity with cybersecurity concepts and solutions.
  • Experience building a high-performing product management function in a scaling company.
  • Experience with integrations, APIs, or data-driven product development.
  • A track record of identifying and seizing commercial opportunities within product strategies.


At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.


Who We Are


In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!


This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.


Job Summary


Our team:


Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow.


Job Summary


We are looking for a Principal product manager to lead the team building out AI Observability and Evaluation features used by developers to measure the accuracy, relevance, performance and safety of artificial intelligence models, agents and RAG applications. You’ll operate with one foot in the factory and one foot in the field, bridging between our customers and our engineering team. You’ll translate the needs of our customers for ensuring their models and agents perform reliably before and during production.


Qualifications


Key Responsibilities


  • Perform primary research, interviewing end-users and buyers to deeply understand their AI Observability and Evaluation needs and benefits sought.
  • Partner with engineers and technical stakeholders to articulate, scope, and deliver well integrated AI Observability and Evaluation features and product line extensions.
  • Build on Chronosphere’s industry leading observability platform to enable the systemic testing, measuring and benchmarking of AI models, particularly Large Language Models and agentic AI applications.
  • Set KPIs to articulate and measure intended value and impact for customers.
  • Develop comprehensive roadmaps and deliver plans to achieve stated outcomes for customers and the business.
  • Communicate priorities and the roadmap, and align the team around them.
  • Manage the backlog, groom stories, and break down tasks.
  • Lead across teams to ensure cohesive features and workflows across the platform.
  • Coordinate with product marketing on positioning and messaging.
  • Drive clarity.

What you will achieve


In your first 30 days, you’ll dive deep into the market and user base and in-flight development projects. You’ll meet our existing customers, ride along on end-user interviews, and observe stand-ups and other sprint ceremonies. You will quickly establish yourself as the product owner. You’ll spend most of your time on delivery and validation, generating buildable projects for the short-term that align to a high leverage long term strategy.


Within three months, as we charter new projects, you’ll be the product owner from the beginning. You will drive your own research and set KPIs for your area. You’ll seek the input that you need to make highly informed decisions. The team will look to you as the authority on the customers and the feature set.


Qualifications


  • 10+ years of experience as a product manager, with experience working on an enterprise software product.
  • 3+ years working with Machine Learning and Foundational Model products and platforms.
  • Working experience with the basic quality metrics of applied use of Large Language Models, including a foundational understanding of entropy, cross entropy and perplexity.
  • Good understanding of AI Observability and Evaluation methodolgies including functional correctness, similarity measurements, AI as a judge, cross model comparison, …
  • Experience with the major models and agent platforms.
  • A track record of delivering software with agile processes and tight feedback loops.
  • Experience in building and operating software as a service.
  • An obsession with getting the little details right.
  • No fear of diving deep into the world of cloud native monitoring.

Location


Australia - Remote


Our Commitment


We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.


We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.


  • Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Responsibilities


At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.


Who We Are


In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!


This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.


Job Summary


Our team:


Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow.


Job Summary


We are looking for a Principal product manager to lead the team building out AI Observability and Evaluation features used by developers to measure the accuracy, relevance, performance and safety of artificial intelligence models, agents and RAG applications. You’ll operate with one foot in the factory and one foot in the field, bridging between our customers and our engineering team. You’ll translate the needs of our customers for ensuring their models and agents perform reliably before and during production.


Qualifications


Key Responsibilities


  • Perform primary research, interviewing end-users and buyers to deeply understand their AI Observability and Evaluation needs and benefits sought.
  • Partner with engineers and technical stakeholders to articulate, scope, and deliver well integrated AI Observability and Evaluation features and product line extensions.
  • Build on Chronosphere’s industry leading observability platform to enable the systemic testing, measuring and benchmarking of AI models, particularly Large Language Models and agentic AI applications.
  • Set KPIs to articulate and measure intended value and impact for customers.
  • Develop comprehensive roadmaps and deliver plans to achieve stated outcomes for customers and the business.
  • Communicate priorities and the roadmap, and align the team around them.
  • Manage the backlog, groom stories, and break down tasks.
  • Lead across teams to ensure cohesive features and workflows across the platform.
  • Coordinate with product marketing on positioning and messaging.
  • Drive clarity.

What you will achieve


In your first 30 days, you’ll dive deep into the market and user base and in-flight development projects. You’ll meet our existing customers, ride along on end-user interviews, and observe stand-ups and other sprint ceremonies. You will quickly establish yourself as the product owner. You’ll spend most of your time on delivery and validation, generating buildable projects for the short-term that align to a high leverage long term strategy.


Within three months, as we charter new projects, you’ll be the product owner from the beginning. You will drive your own research and set KPIs for your area. You’ll seek the input that you need to make highly informed decisions. The team will look to you as the authority on the customers and the feature set.


Qualifications


  • 10+ years of experience as a product manager, with experience working on an enterprise software product.
  • 3+ years working with Machine Learning and Foundational Model products and platforms.
  • Working experience with the basic quality metrics of applied use of Large Language Models, including a foundational understanding of entropy, cross entropy and perplexity.
  • Good understanding of AI Observability and Evaluation methodolgies including functional correctness, similarity measurements, AI as a judge, cross model comparison, …
  • Experience with the major models and agent platforms.
  • A track record of delivering software with agile processes and tight feedback loops.
  • Experience in building and operating software as a service.
  • An obsession with getting the little details right.
  • No fear of diving deep into the world of cloud native monitoring.

Location


Australia - Remote


Our Commitment


We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.


We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.


  • Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
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