Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Job Title: Principal Product Marketing Manager – Platform
Location: Palo Alto, CA (Hybrid – 3 days/week in office)
Department: Product Marketing
Reports To: VP, Product Marketing
About Us
Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform, and immediately unlock value through AI.
Inspired by the simplicity of consumer AI and with a deep understanding of the scalability and security required for businesses – we provide a platform that allows business users to effortlessly harness agentic AI, tapping into enterprise knowledge that is grounded in their own proprietary data.
Through our core principles of providing composable, sovereign and secure AI, we are committed to unlocking AI’s potential as a transformative force for businesses – with openness, trust, and scalability provided by an AI solution that is unmatched by any other.
Role Overview
We are seeking a Principal Product Marketing Manager – Platform to lead the messaging, positioning, and go-to-market success of the Uniphore Business AI Cloud. This role is critical in shaping how we convey the strategic and technical value of our platform across four key layers: data, knowledge, models, and agents.
Uniphore is building the next-generation AI and data platform to power Agentic AI and Knowledge AI applications across the enterprise—applications that reason, retrieve, act, and adapt in real-time. Our platform supports advanced Retrieval-Augmented Generation (RAG) pipelines, intelligent agent frameworks, scalable workflow orchestration, and enterprise-grade AI governance.
This is a high-impact, high-visibility individual contributor role ideal for a platform product marketing leader who blends strong technical fluency with powerful storytelling. You will serve as a key strategic partner to product, engineering, sales, and executive teams as we expand our platform footprint and define a new category of agentic enterprise AI.
The ideal candidate understands both the technical underpinnings of enterprise AI and the ecosystem dynamics of operating alongside (and competing against) Hyperscalers like AWS, Azure, and Google Cloud, as well as strategic players like Databricks, Snowflake, Salesforce, and ServiceNow. They can think and communicate at multiple altitudes—from the C-suite to technical architects—and help drive clarity and differentiation in a fast-moving and competitive market.

What You’ll Do

• Craft Platform Messaging & Positioning: Define and evolve how we articulate the value of the Uniphore Business AI Cloud to both technical and business audiences.
• Tell a Cohesive Story: Build messaging frameworks, customer-facing content, and executive narratives that connect the dots between platform capabilities and enterprise outcomes.
• Support Technical Conversations: Collaborate with product teams, engineers, and field teams to accurately capture platform features and communicate them in a way that resonates with buyers and users alike.
• Partner with Executives: Work closely with senior leaders on strategic communications, customer presentations, analyst briefings, and thought leadership.
• Market Intelligence & Competitive Analysis: Monitor the AI and enterprise platform landscape to keep our positioning sharp and relevant.
• Drive Field Enablement: Deliver sales training, pitch decks, battlecards, and other enablement content that makes our story easy to understand and compelling to sell.
• Create GTM Content: Own the development of solution briefs, videos, web content, and presentations that bring our platform vision to life.

What We’re Looking For

• 8–12 years of experience in product marketing, solution marketing, or related GTM roles in enterprise software
• Strong understanding of AI/ML, data platforms, or enterprise infrastructure
• Proven ability to craft high-impact messaging and content that resonates across both technical and executive stakeholders
• Excellent communication skills with a track record of working cross-functionally with product, engineering, sales, and leadership
• Strategic mindset with strong execution chops and a bias for action
• Prior experience marketing platforms with layered architectures is a strong plus

Bonus Points For

• Background in marketing AI, data, or infrastructure platforms
• Experience bringing technical capabilities to market in a category-defining space
• Familiarity with both IT and line-of-business personas and enterprise sales cycles

What You’ll Gain

• Visibility & Impact: Operate at the center of Uniphore’s platform strategy with direct access to executives and decision-makers.
• Strategic Influence: Help shape a category-defining platform narrative in one of the fastest-growing areas of enterprise tech.
• Cross-Functional Collaboration: Partner with world-class teams in product, engineering, and sales to bring our story to life.
• Creative Ownership: Build differentiated messaging and positioning from the ground up—with the freedom to innovate.
• Career Growth: Advance your career in an environment where AI, data, and enterprise software converge to drive real transformation.

Hiring Range:
$169,800 - $233,500 - for Primary Location of USA - CA - Palo Alto
The specific rate will depend on the successful candidate’s qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
USA - CA - Palo Alto
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com

• Craft Platform Messaging & Positioning: Define and evolve how we articulate the value of the Uniphore Business AI Cloud to both technical and business audiences.
• Tell a Cohesive Story: Build messaging frameworks, customer-facing content, and executive narratives that connect the dots between platform capabilities and enterprise outcomes.
• Support Technical Conversations: Collaborate with product teams, engineers, and field teams to accurately capture platform features and communicate them in a way that resonates with buyers and users alike.
• Partner with Executives: Work closely with senior leaders on strategic communications, customer presentations, analyst briefings, and thought leadership.
• Market Intelligence & Competitive Analysis: Monitor the AI and enterprise platform landscape to keep our positioning sharp and relevant.
• Drive Field Enablement: Deliver sales training, pitch decks, battlecards, and other enablement content that makes our story easy to understand and compelling to sell.
• Create GTM Content: Own the development of solution briefs, videos, web content, and presentations that bring our platform vision to life