Role description
Role Service Delivery Manager
Location UK London
Sub Con role
Primary Skills Skills
Looking for someone who started off in a role that is hands on with Technical / IT centric ( Developer or IT Engineer or IT Technician etc ) and moved to a SDM role with Insurance domain exp .
10 plus years of handson experience in one the following disciplines product project or portfolio management program management
Strong understanding of Agile delivery methods
3 plus years of handson experience working as IT Infrastructure Engineer
Experienced managing complex multiyear Global projects
Relevant experience working with 3rd party vendors to deliver results
High level knowledgeexpertise of Frontend development such as ReactJS Webpack HTML5 CSS Bootstrap jQuery Accessibility and Responsive Layouts UIUX development experience
Experience with Insurance Reinsurance Systems and Data
A background in industry or related business environment
Demonstrated knowledge of business unit platforms and technical services
Ability to make decisions in a fastpaced deadlinedriven and rapidly changing environment
Broad understanding of usability and user experience best practices
Strong understanding of product lifecycle development and technologies utilized in the industry and the ability to see their impact
Broad experience delivering enterprise class software products for a national multicultural audience and defining digital content experiences
o Convey technical concepts in a clear understandable way
o Evaluate analyze and interpret the voice of the customer through a variety of data sources
o Overcome internal barriers and negotiate resource constraints to produce successful service management initiatives
o Make decisions in a fastpaced deadlinedriven and rapidly changing environment
o Establish credibility influence and effective working relationships with peers and stakeholders
o Interact and partner at all levels across the organization
o Be both strategic and tactical in daytoday interactions
Technical Skills Secondary Nice to have NOT MANDATORY
Experience working in Insurance domain
Soft Skills
Excellent communication and interpersonal skills
Strong analytical and problemsolving abilities
Ability to work independently and as part of a team
Detail oriented with a commitment to quality and accuracy
Skills
Mandatory Skills : Stakeholder Management,Benefits Management,Pursuit/ Proposal Management,Risk/Crisis Management,Project Governance,Account Management & Mining
About LTIMindtree
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree — a Larsen & Toubro Group company — solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/

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