TOGETHER WE SHAPE THRIVING COMMUNITIES, PUBLIC SPACES, PLACES AND ECONOMIES.

• Drive strategic solutions, ensuring seamless collaboration and expert technical implementation to support business objectives
• Ongoing full-time opportunity
• Office location – Parramatta preferred with all NSW locations considered upon application. Flexible working arrangements supported
• Salary relative to experience and ranges from $145,378.00 to 168,130.00 plus super

KEY KNOWLEDGE AND EXPERIENCE

• In-depth knowledge of Salesforce architecture, including Security and Compliance features, with a solid grasp of integration with broader Enterprise Architecture domains.
• Proven experience operating at a senior or executive level in complex organizations, offering specialized and strategic Salesforce-related solutions and advice to executive leadership.
• Strong expertise in business analysis processes, identifying Salesforce implementation opportunities and mitigating potential risks.
• Advanced understanding of Salesforce cloud-based solutions, including “as a service” architectures like Platform as a Service (PaaS) and Software as a Service (SaaS).
• Comprehensive awareness of current and future trends in Salesforce technologies and their alignment with broader ICT and information architecture strategies.
• Experience in system analysis and design including in requirements gathering and documenting functional requirements, understanding business requirements/process.
• Demonstrated proficiency in languages and tools relevant for the specific role:
• XML, VB.NET, .NET, PHP, Java and Web Services
• Strong MS-SQL database and TSQL knowledge, skills and experience including performance tuning of SQL queries both implicit and EF generated
• Apex, Apex Classes, Apex Triggers and Communities
• Aura, LWC and Custom Lightning Components
• Bitbucket, ANT, GearSet
• Azure DevOps, Jira, Confluence
• Data Visualisation Tooling (PowerBI, QlikView etc)

ABOUT US

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.
We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

THE ROLE

The Principal Salesforce Architect is crucial in driving expert solutions that align with project objectives. The role focuses on defining and implementing Salesforce technologies within the enterprise architecture, ensuring strategic investments deliver maximum return. By leading collaboration among business units, vendors, and technical teams, the role supports seamless development, testing, and implementation while keeping stakeholders engaged.
A key challenge in this position is managing complex negotiations with diverse stakeholders, balancing competing priorities, and identifying interdependencies to ensure project objectives are met. Success relies on strong leadership, problem-solving, and communication skills to bring together analysts, project managers, and developers in delivering innovative and efficient solutions.
For more information read the full Role Description: Principal Salesforce Architect

WHAT YOU WILL BRING TO THE ROLE:

• Excellent communication skills to articulate technical concepts to stakeholders and executive leadership.
• Advanced problem-solving and analytical abilities to optimize Salesforce implementations.
• Proven leadership and stakeholder engagement expertise in enterprise environments.
• Confident decision-making to guide strategic technology investments.
• Experience managing multiple projects, ensuring timely, high-quality deliveries.