Principal Service Engineer at NATO

Mons, Wallonia, Belgium -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Engineering, ICT Design, C4ISR, Network Architecture, Systems Engineering, Cloud Computing, Automation, Orchestration, Impact Analysis, Stakeholder Management, Technical Roadmap Creation, Life-cycle Support, Security Risk Assessment, Deployable CIS, SATCOM, Service Delivery

Industry

IT Services and IT Consulting

Description

Who we are: For 75 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCIA) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCIA, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia. Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff. Our staff members represent both the diversity and unity of our Alliance. When you join the NCIA, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge. About the job: Based in Mons, Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join the Chief Technology Office (CTO), which is the key enabler of NATO’s digital transformation. With the NCIA’s architects and engineers, CTO is the hub for architecting and designing NATO’s ICT technical landscape while driving innovation, standardization, and coherence across the Alliance. This opportunity is situated within the Architecting and Engineering (A&E) Branch, which is responsible for the definition, design, implementation and continuous improvement of common architecting and service engineering practices throughout the NCIA to improve technical coherence and interoperability of C3 capabilities and ICT services for the NATO Enterprise and beyond. We are looking for a driven and enthusiastic Principal Service Engineer who will take on the following roles and responsibilities: • Define and manage the definition and management of service engineering practices and standards to be applied across the NCIA and in all relevant services procured, owned or operated by the Agency; • Provide support and guidance to technical teams in Exercises and Operations, supporting the building of reusable exercise design building blocks; • Create technology roadmaps which align NATO and Agency plans with emerging technologies; • Undertake impact analysis on major design options, make recommendations and assess associated implementation, life-cycle support and security risks; • Support NCIA Technical Design Authority (TDA) and Programme TDAs in ensuring alignment with NATO Policies and Directives, Agency Directives and Standards and Enterprise Architecture; • Provide direction and guidance to technical teams with regards to Mission CIS (MCIS); • Ensure coherent technical design for Deployable CIS (DCIS), SATCOM, Maritime, SOF CIS and other Mission CIS related projects and Implementation programmes; • Ensure alignment between Deployable and Static capabilities, meeting interoperability and federation requirements; For a full list of duties, please review the job description on the NCI Agency career site. About you: The valuable knowledge and experience that you bring to this role are: • A Master’s degree at a nationally recognised/certified university in a related discipline and 5 years post-related experience. Or a Bachelor’s degree with 8 years post related experience. • Extensive experience leading impact analysis on major ICT design options, assessment of associated implementation, life-cycle support and security risks. • Extensive experience in providing support and guidance to technical teams during implementation of large ICT and/or Software projects • Prior experience related to ICT Network and Systems Engineering Architecture within the C4ISR Domain; • Experience with deployable network and ICT systems; • Experience with projects dealing with large ICT implementations, especially in the military deployable area, leading large multi-disciplinary technical teams • Sound practical knowledge and experience of service delivery and service provisioning policies, methodologies, processes and tools; • Knowledge and experience in state-of-the-art technologies relevant to the work, such us Cloud computing and automation and orchestration capabilities. • Knowledge and experience involving the development, management, acquisition and / or implementation of military CIS/C4ISR systems or similar complex IT systems; • Extensive experience leading identification of new and emerging technologies, and evaluate the potential impacts, threats and opportunities • Extensive experience managing relationships with senior stakeholders (internal and external) • Fluency in English, both written and spoken What we offer: • Genuinely meaningful work as part of the most successful alliance in history; • Initial 5 year contract with competitive tax-free salary and household and children’s allowances; • Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave; • Excellent private health insurance scheme; • Generous annual leave of 30 days plus official holidays; • NATO Pension Scheme; • Development programs such as professional training, wellbeing, and more To learn more about NCIA and our work, please visit our website. The NCIA prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability. Additional details on the conditions of application can be found via the NCIA career site.

Responsibilities

Define and manage service engineering practices and standards across the NCIA to improve technical coherence and interoperability. Lead the design and implementation of Mission CIS, including deployable networks and SATCOM, while aligning them with NATO policies.