Principal Service Manager - Asset and Contract Management at Westpac Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Asset Management, Financial Management, Commercial Experience, Legal Experience, Influencing, Relationship Management, Negotiation, Stakeholder Management, Risk Management, Technology Asset Lifecycle Management, Renewal Strategies, Cost Attribution, Financial Processes, Chargeback, Contract Management

Industry

Financial Services

Description

Create your best future and join Westpac as a Principal Service Manager - Asset and Contract Management. What’s the role? This role is responsible for the renewal, execution, and cost allocation of asset management contracts, ensuring operational, commercial, financial, and risk-based objectives are met. The role partners with senior stakeholders to understand asset usage, licensing, and business requirements, ensuring these are reflected in contract execution and renewals so contracts are optimised and managed across their lifecycle. You will work closely with the Procurement team to ensure IT controls and sound commercial practices support all software deployed within Westpac. The role drives cost savings, risk reduction, and value realisation by optimising contracted assets, removing underutilised assets, and working with operational teams to maintain currency and consumption discipline. It also establishes clear ownership for each asset to enable accurate and transparent chargeback of spend through systems such as Apptio. Your key responsibilities include: * Deliver Technology Asset Lifecycle Management (TALM) across software and hardware assets, including renewals, financial management, and support obligations. * Define and execute renewal strategies for asset contracts, including Strategic Contract Plans. * Manage cost attribution and financial processes for all assigned contracts and products. * Provide SME input into asset lifecycle risk management via the TASER system. * Act as the primary contact for managed contracts within an assigned CIO Tower. What do I need? * Proven experience across Software Asset Management and financial management. * 5 Years commercial or legal experience centred around technology. * Influencing and relationship management. * Strong negotiation and stakeholder management capability. * Clear understanding of Risk Management. Why join us? We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: * Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! * Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. * Tailored learning and development opportunities to help your grow your career within the bank. * Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website [https://www.westpac.com.au/about-westpac/inclusion-and-diversity/Inclusion-means-everyone-matters/disability-and-accessibility/]. #LI-Hybrid.

Responsibilities

This role is responsible for managing the lifecycle of asset management contracts, including renewal, execution, and cost allocation to meet operational, commercial, financial, and risk objectives. Key duties involve defining renewal strategies, managing cost attribution, providing risk management input, and acting as the primary contact for assigned managed contracts.