EDUCATION DESIRED :

Bachelor’s Degree

Principal Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business. In this role, the candidate will have the opportunity to make a lasting impact on the company’s transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. Specifically, the Principal Site Reliability Engineer will be responsible for the following:

• Lead the design and evolution of observability, monitoring, and alerting systems to ensure end-to-end visibility and proactive issue detection.
• Implement scalable automation frameworks for infrastructure provisioning, deployment pipelines, and operational tasks.
• Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times
• Own incident management processes, including high-severity incident response, root cause analysis, and continuous improvement initiatives.
• Mentor and guide colleagues, fostering a culture of ownership, resilience, and operational excellence.
• Collaborate with architecture, security, and product leadership to align reliability goals with business objectives.
• Lead capacity planning and performance optimization efforts across distributed systems and cloud-native environments.
• Champion disaster recovery and business continuity planning, ensuring readiness for large-scale events.
• Participate in on-call rotations and provide 24/7 support for critical incidents.