Principal Software Architect, ServiceTitan Infrastructure Platform

at  SERVICETITAN INC

READY TO BE A TITAN?

Reporting to the VP of Platform, this role is crucial for ServiceTitan’s next phase of growth and scale. We are sitting on a vibrant set of functionality and customer use cases that ServiceTitan will need to construct, enhance, and scale 10X. For this upcoming phase of our continued growth, our software platform requires a transformation to a fully distributed set of service domains (powered by Micro/Macro-services) with clean, well-defined interfaces and independent operational and scale characteristics.
This role is chartered to lead this transformation by defining the shape of our North Star distributed systems architecture, including technology choices, scaffolding services, monitoring tools, logging and tracing systems, API gateways, keys and certificate management paradigms, definition of bounded contexts and inter-service call patterns.
This leadership role will be on point for technical leadership across our Infrastructure Platform, SRE, Operations Center, and Tools teams to deliver a multi-region, high availability, disaster-recoverable infrastructure platform and product foundation atop Azure, our underlying cloud substrate.

WHAT YOU’LL DO:

• Technical ownership of system architecture target state, roadmap, execution, and evolution as we move to a distributed system with bounded Contexts and Microservices across our infrastructure and platform layers to build out our cloud-based stack for scale, performance, and security.
• Key leader of the “Technical Architecture Group” for the company, including advising, aligning, and streamlining key decisions for shared technology in partnership with Engineering management and other Principal Architects.
• Unifying our vision and aligning all engineers around a focused set of architectural principles.
• Essential hands-on code ownership of a few crucial components of our technical stack.
• Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)
• Frequently present at public venues, including internal technology sessions, conferences, executive meetings, and customer briefings explaining our technology, product, and stack.
• Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners
• A key mentor and guide for engineers across engineering as a whole.
• Participate in technical calibration sessions.
• Contribute to the roadmap and resource planning
• Review, advise, and coach teams in Platform and Infrastructure on architecture and design to ensure the engineering teams are building correctly for scale, performance, and cost.

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more