Principal Software Engineering Manager at Microsoft
Redmond, Washington, United States -
Full Time


Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

274800.0

Posted On

09 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Software Engineering, Leadership, AI Integration, CRM Solutions, Architecture, Machine Learning, Predictive Analytics, Azure, Distributed Systems, Stakeholder Management, Communication, Enterprise Solutions, Data Models, Security Compliance, Performance Optimization, Collaboration

Industry

Software Development

Description
Overview Microsoft Advertising is a rapid-growing business powering global advertisers across search, display, and emerging AI-driven channels. Our CRM team builds next-generation customer relationship management solutions that unify advertiser data, enable intelligent workflows, and deliver actionable insights across sales, marketing, and service. If you’re passionate about AI innovation, Copilot experiences, and building systems that empower thousands of sellers and marketers worldwide, this is your opportunity to make an impact. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction. Responsibilities Lead Engineering Teams: Recruit, develop, and manage a team of software engineers delivering high-quality CRM solutions. Set Technical Direction: Define architecture for scalable, secure CRM systems and AI integration. Establish best practices for performance, reliability, and compliance. Lead AI Innovation into the CRM system: Oversee the integration with AI-powered insights and alerts. Leverage ML model integration for personalization and predictive analytics. Enable efficient sales workflows powered by AI and agentic solutions. Ensure Delivery Excellence: Manage execution, prioritize resources, and align with business goals. Influence Cross-Org Strategy: Collaborate with senior leaders to shape product vision and technical investments. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 10+ years of software engineering experience, including 5+ years in leadership roles. 6+ years of software engineering experience, including 5+ years in leadership roles. Proven track record in managing engineering teams and delivering enterprise-scale solutions. Solid architectural skills for distributed systems. Expertise in Azure. Experience with CRM platforms and customer data models. Solid understanding of AI/ML concepts and enterprise integration patterns. Exceptional leadership, communication, and stakeholder management skills. #MicrosoftAI Software Engineering M5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Responsibilities
Lead engineering teams to deliver high-quality CRM solutions and set the technical direction for scalable systems. Oversee AI integration and ensure delivery excellence while influencing cross-organizational strategy.
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