ob Description

Roles & Responsibilities

Supermico is seeking for a Principal Solution Architect to be part of our fast-growing server department. This individual will work with external clients and feedback to design team to drive the development and improvement of storage server products. Additionally, the candidate will take the lead in create aggressive go-to market plan, and develop product road map, strategically place the in-house server products in the market to ensure maximum visibility.

Essential Duties and Responsibilities:

• Architect and develop comprehensive use cases for rack management, power, and cooling within software products.
• Lead and influence software design decisions to optimize datacenter space, power, and cooling efficiency.
• Analyze customer environments and requirements to create effective architectural designs and identify gaps.
• Manage and drive technical solutions that address customer needs and align with business objectives.
• Collaborate with cross-functional teams including product, production, sales, and field technical teams to ensure seamless execution and alignment.
• Serve as a customer advocate, driving product and process improvements based on feedback.
• Develop reference materials such as user documentation, troubleshooting guides, scripts, and runbooks.
• Improve internal processes to increase efficiency for customers and internal product teams.
• Build strong credibility and maintain positive relationships with customers to ensure successful adoption of Supermicro solutions.
• Apply strong project management, technical expertise, and communication skills to ensure collaboration across all stakeholders.

Desired Candidate Profile

Qualifications:

• Bachelor s or Master s degree in Computer Science, Information Technology, or a related field.
• At least 15 years of experience in Solution Architecting, Product Management, software development experience on DCIM management systems.
• Strong programming skills and RESTful APIs.
• Deep understanding of data center operations including power distribution, cooling systems, rack management, and environmental monitoring protocols.
• Experience with time-series databases, real-time data processing, and building monitoring dashboards for critical infrastructure.
• Solution Architecting, Product Management, Software Development experience on DCIM management systems.
• Deep understanding of data center operations including power distribution, cooling systems, rack management, and environmental monitoring protocols.
• Company Industry