Principal Specialist: Operations & Governance at Vodafone United States

Johannesburg, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Governance Controls, Compliance Frameworks, Contract Management, Supplier Incentive Management, Project Management, Stakeholder Management, Analytical Skills, Process Engineering, Operational Excellence, Risk Management, Commercial Acumen, Decision Making, Performance Monitoring, Cross-Functional Collaboration, Continuous Improvement, Revenue Optimization

Industry

Telecommunications

Description

Implementation of governance controls, compliance frameworks and adherence monitoring controls to support efficient execution of the business strategy and ensuring regulatory, policy compliance and operational performance Manage, govern and track Original Equipment Manufacturer (OEM), SPIVS (or other incentives) and related investments Your responsibilities will include Manage and govern partnership contracts, including annual contracts and special project contracts. Provide support to portfolio, sales, commercial, aftercare and logistics teams on negotiations and contracts. Ensure contractual KPIs and deliverables are tracked and met, supporting revenue and payment targets. Implement and maintain governance frameworks, risk management, and compliance policies across Terminals. Ensure adherence to regulatory, policy, and internal control requirements. Prevent financial discrepancies through regular reviews and robust controls. Develop and implement a framework for supplier spend, ensuring that governance structures and processes are implemented to protect direct supplier investment, mitigate revenue leakage and drive channel efficiencies to support the achievement of sales targets. Monitor and approval of monthly supplier incentives (SPIVS) and supplier investments with terminals and channel. Provide governance for terminals business processes and manage approval process for all incentives (including monthly trading incentives) and agreements Operational Excellence: Identify breaches in processes and implement the necessary fixes to drive process improvements and operational efficiencies. Implement reporting and performance monitoring including key metric tracking across Terminals against business KPI's and project deliverables to inform decision making (for example OEM investments, revenue streams) Drive continuous improvement initiatives to enhance profitability, efficiency, and sustainable growth. Project Management: Lead special projects, new revenue stream initiatives (e.g., Trade-in, One Number) or other initiatives Coordinate cross-functional teams to support and execute against approved projects. Stakeholder Engagement & Collaboration: Collaborate with cross-functional teams (internal and external to Vodacom), including sales, finance, operations, and products and services to align strategies. optimise revenue and operational performance. Collaborate with marketing teams to develop customer-facing promotional activities. Prepare and present performance to commercial, sales, regional and management teams partnership performance, channel spend, and performance analysis aligned to KPI target trackers (PDs). The ideal candidate for this role will have: Matric essential and Relevant 3-year Degree or National Diploma in Commerce or related field essential and Contract partnership management Implementation of governance controls, compliance frameworks and adherence monitoring Supplier incentive management. Manage complex and cross-functional projects Understanding of the telecoms and terminals industry and key value drivers within the industry and market. Commercial Acumen: Understanding of the market trends, industry dynamics to help identify opportunities and mitigate risk. Decision making support: Understand the full terminals value chain, distinct analytical and systematic thinking and the ability to execute on the strategic plan. Governance and compliance control knowledge Partner and contract management Process engineering and optimisation skills Stakeholder management and competent in building relationships, communicating and influencing at all levels within and outside an organisation Project Management skills Reporting skills Strong analytical skills

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Responsibilities

The role involves implementing governance controls and compliance frameworks to support business strategy execution while ensuring regulatory compliance. Additionally, it includes managing partnership contracts and tracking performance against contractual KPIs.