Job ID: 2508810
Location: NORFOLK, VA, US
Date Posted: 2025-08-18
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 25 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: Yes
Description
SAIC is seeking a TACNET ISEA Principal Systems Engineer (Fleet Support) to join our team in Norfolk, VA. This position is Hybrid/Remote with expectations to be onsite in Norfolk during the week. Candidate will interface with Active Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications.

DESIRED SKILLS:

• 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
• 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems.
• 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
• Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software.
• Understanding of Databases and knowledge Management tools.
• Knowledge on how to query and tailor reports from a database.
• Customer Service orientated.
• Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF.

Qualifications

• Bachelors and nine (9) years or more of related experience; Masters and 7 years experience. Years of experience may be applied in lieu of degree. 4 + years’ experience in a military network environment directly related to the proposed area of responsibility.
• Must be a U.S. Citizen.
• Must have an Active Secret Clearance at start.
• Must be able to obtain a TS/SCI after start.
• Administration experience with Cisco switches and routers OR Windows Server.
• Working knowledge and experience with basic networking concepts and protocols.
• Must have a current DoD IAT Level II certification such as CompTIA Security+ certification.
• Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date

• Provide break/fix Information Technology support in a fast paced, high energy environment.
• Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution.
• Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary.
• Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions.
• Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment.
• Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities.
• Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.
• Participate in integrated product teams and engineering/design reviews.

Qualifications

• Bachelors and nine (9) years or more of related experience; Masters and 7 years experience. Years of experience may be applied in lieu of degree. 4 + years’ experience in a military network environment directly related to the proposed area of responsibility.
• Must be a U.S. Citizen.
• Must have an Active Secret Clearance at start.
• Must be able to obtain a TS/SCI after start.
• Administration experience with Cisco switches and routers OR Windows Server.
• Working knowledge and experience with basic networking concepts and protocols.
• Must have a current DoD IAT Level II certification such as CompTIA Security+ certification.
• Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.