Principal Technical Consultant at Servicenow

Melbourne VIC 3000, , Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

0.0

Posted On

14 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scom, Rest, Xpath, Azure, It Service Management, Google, Platforms, Solarwinds, Perl, System Administration, Firewall, Aws, Powershell, Infrastructure, Network Connectivity, Python, Storage, Asset Management, Soap, Information Technology, Javascript, Operations Management

Industry

Information Technology/IT

Description

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description

YOU WILL HAVE EXPERIENCE AND CERTIFICATION IN AT LEAST 3 OF THE FOLLOWING PRODUCTS AREAS:

ServiceNow Administration (Certified System Administrator)
IT Service Management (ITSM - Certified Implementation Specialist)
Hardware Asset Management (Hardware Asset Management – Certified Implementation Specialist)
Software Asset Management (Software Asset Management – Certified Implementation Specialist)
Discovery (Discovery – Certified Implementation Specialist)
Service Mapping (Service Mapping – Certified Implementation Specialist)
Event Management (Event Management – Certified Implementation Specialist)
Cloud Management (Cloud Provisioning and Governance – Certified Implementation Specialist)

Responsibilities

WHAT YOU GET TO DO IN THIS ROLE:

Use your excellent communication skills to lead all the technical aspects of project delivery and solution delivery including presenting technical and business concepts to a variety of stakeholders.
You will be a key member of our expert team and will configure Applications, Workflows and UI and use your customer centric interpersonal skills to work in culturally diverse, matrixed project teams.
You will bring gravitas to customer meetings and workshops and be able to identify customer use cases, requirements and other relevant inputs for the overall success of the deployment.
You will have the opportunity to contribute your innovation ideas for best practices, service offerings, and implementation methodology to the wider global team in customer outcomes as well as our ITOM / ITAM / SPM and ITSM product teams.
You will use your passion for leadership and knowledge sharing to guide and mentor both colleagues, customers and our delivery partners in configuration best practices for the ITOM / ITAM/ SPM and ITSM application suites
Qualifications