Principal Technical Program Manager at Microsoft

Mountain View, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

296400.0

Posted On

04 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Program Management, Cross-Functional Coordination, Risk Management, Data Analysis, AI Integration, Stakeholder Management, Software Development, CRM, MarTech, Communication, Mentoring, Product Management, Release Execution, APIs, Data Pipelines, Advertising

Industry

Software Development

Description

Overview Microsoft Advertising is a rapid-growing business powering global advertisers across search, display, and emerging AI-driven channels. Our CRM team builds next-generation customer relationship management solutions that unify advertiser data, enable intelligent workflows, and deliver actionable insights across sales, marketing, and service. We are seeking a Principal Technical Program Manager (TPM) to lead execution for our Advertising CRM initiatives. This role spans the full advertiser lifecycle—from sales handoff and onboarding through activation and ongoing engagement. You will work closely with Product Managers, Engineering Managers, and Software Engineers to turn product requirements (PRDs) into shipped outcomes, driving clarity, alignment, and delivery across teams. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction. Responsibilities Drive execution for CRM and MarTech programs: Translate PRDs into actionable plans, define milestones, manage dependencies, and mitigate risks. Coordinate cross-functional teams: Partner with Product, Engineering Managers, and Software Engineers to ensure alignment, unblock issues, and deliver on commitments. Lead program routines: Run status meetings, track progress, manage risks, and communicate updates to stakeholders. Shepherd releases end-to-end: Oversee development, launch readiness, quality checks, and post-launch follow-ups. Measure impact: Define and track success metrics (e.g., onboarding speed, activation rates, reliability) and use data to guide iteration. Champion AI-driven CRM features: Collaborate with engineering and product teams to integrate AI capabilities into CRM workflows. Understand how AI models are trained, tested, and deployed, and ensure responsible, effective use of AI in product features. Mentor and influence: Raise the bar on delivery practices, mentor other TPMs, and contribute to team-of-teams planning. Qualifications Required Qualifications: Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 6+ years of experience managing cross-functional and/or cross-team projects. Preferred Qualifications: Bachelor's Degree AND 15+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience. 10+ years of experience managing cross-functional and/or cross-team projects. 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). 8+ years technical program or program management experience delivering software/services at scale. Demonstrated ability to turn PRDs into shipped outcomes across multiple teams and systems. Expereince in risk/dependency management, planning, and release execution. Excellent communication and stakeholder management skills, including executive-level updates. Experience working with Engineering Managers and Software Engineers in a cross-functional environment. Experience in CRM and/or martech (e.g., lead-to-live flows, integrations, customer data, messaging/journeys). Fluency with APIs, data pipelines, and service health (telemetry, incident/quality gates, basic SLO/SLA concepts). Background in advertising or performance marketing is a plus. Familiarity with AI/ML concepts, including model training, testing, and integration into production systems. Technical Program Management IC6 - The typical base pay range for this role across the U.S. is USD $163,000 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

Drive execution for CRM and MarTech programs by translating PRDs into actionable plans and managing cross-functional teams. Oversee the end-to-end release process, ensuring quality and measuring impact through defined success metrics.