Principal Technical Program Manager at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Program Management, Product Management, Risk Management, Stakeholder Management, AI Integration, CRM Technologies, Software Development, Cross-Functional Collaboration, Data Analysis, Communication Skills, Quality Assurance, Launch Readiness, Dependency Management, Roadmap Delivery, Team Leadership, Metrics Tracking

Industry

Software Development

Description

Translate Product Requirements (PRDs) into actionable plans, define milestones, manage dependencies, and mitigate risks. Partner with Product, Engineering Managers, and Software Engineers to ensure alignment, unblock issues, and deliver on commitments. Run status meetings, track progress, manage risks, and communicate updates to stakeholders. Oversee development, launch readiness, quality checks, and post-launch follow-ups. Define and track success metrics (e.g., onboarding speed, activation rates, reliability) and use data to guide iteration. Collaborate with engineering and product teams to integrate AI capabilities into CRM workflows. Understand how AI models are trained, tested, and deployed, and ensure responsible, effective use of AI in product features. Raise the bar on delivery practices and contribute to team-of-teams planning. Bachelor's Degree AND 6+ years experience in product/service/program management or software development OR equivalent experience. 5+ years experience working with Engineering Managers and Software Engineers in a cross-functional environment. 5+ years' experience turning Translate Product Requirements (PRDs) into shipped outcomes across multiple teams and systems. 5+ years' experience delivering against roadmap with well-managed risks and no-surprise launches Solid command of risk/dependency management, planning, and release execution. Excellent communication and stakeholder management skills, including executive-level updates. Reliable delivery against roadmap with well-managed risks and no-surprise launches. Measurable improvements to key outcomes (e.g., faster advertiser onboarding, higher activation, improved reliability). Experience in CRM and/or marketing technologies (e.g., lead-to-live flows, integrations, customer data, messaging/journeys). Familiarity with AI/ML concepts, including model training, testing, and integration into production systems.

Responsibilities

Translate product requirements into actionable plans and manage dependencies to ensure successful delivery. Oversee development, quality checks, and post-launch follow-ups while tracking progress and communicating updates to stakeholders.