Principal Technology Consultant - Apps at Microsoft

, , India -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pre-Sales Support, Technical Guidance, Project Planning, Risk Assessment, Customer Engagement, Technical Quality Assurance, Intellectual Property Management, Innovation, Digital Transformation, Mentoring, Operational Excellence, Stakeholder Management, Delivery Management, Agile, Scrum, Change Management

Industry

Software Development

Description

Pre-Sales Support - Collaborates in the pre-sale process with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive) by providing technical guidance, translating business requirements, or identifying possible existing or new solution offerings to help shape the deal and influence budgetary estimates. Contributes to Solution Review Meeting (SRM). Develops proposals or statement of work (SOW). Directly engages customers and internal teams to influence closing the deal. Actively involves themselves in Technical Quality Assurance (TQA) process. - Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Technical Delivery - Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. - Leads meetings with customers/partners to identify business needs and create a vision. Engages others appropriately to understand and define customer requirements. - Participates in project planning in projects by collaborating with other subject matter experts in identifying the current and future business value of planned solutions. Assesses technical and business risks in programs and develops mitigations. Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS). - Provides oversight and leadership on work streams or a partner team to implement solutions. Follows Industry Solutions processes in the implementation process and aligns solutions with the intent of the architecture and meeting customer/partner business goals. - Manages complex escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed. - Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Shares lessons learned with workgroup and consultant community. Intellectual Property Management - Acts as an ambassador in the consumption of intellectual property (IP) by identifying new intellectual property that needs to be developed or refreshed. Updates new versions of the content, reviews IP to be considered for harvest and curation and ensures it is logged for consumption. Contributes to driving a consistent approach of using and managing resources. Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP). Readiness - Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with Worldwide Learning. Leads or participates in relevant technical communities and conducts training sessions to evangelize technology and/or offerings based on availability. Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies. Operational Excellence - Completes operational tasks and readiness and ensures timeliness and accuracy. Leads by example and guides team members on operational tasks, readiness, and compliance. Required/Minimum Qualifications - Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 6 + years leadership experience in relevant area of business - OR equivalent experience. Additional or Preferred Qualifications - 12+ years leadership experience in relevant area of business. - Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). - Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

Responsibilities

The Principal Technology Consultant - Apps provides pre-sales support by collaborating with internal stakeholders and engaging customers to influence deal closure. They lead project planning, manage escalations, and ensure the implementation of solutions aligns with customer business goals.