Job description

V. STUDENT EXPERIENCE & SUPPORT

• Act as the primary liaison for student representatives, overseeing and delivering appropriate training to empower them.
• Ensure timely marking of assignments, working with Programme Leaders and lecturers.
• Oversee the collection, review, analysis, and submission of student feedback (end-of-module and end-of-programme) to the Academic Board.
• Support students in making the most of their learning opportunities and achieving high standards.
• Ensure all students fully understand course aims, objectives, and the performance levels required for success at Level 5 and above.

ESSENTIAL QUALIFICATIONS & EXPERIENCE:

• Higher Degree Level Qualification (e.g., Master’s or PhD) in a relevant discipline.
• Held similar roles in leadership or a Principal role within a higher education setting.
• Significant, relevant experience of teaching in higher education at Level 4 and above.
• Demonstrable work experience in the administration of teaching and learning, coupled with relevant industry experience appropriate for Higher National programmes and professional qualifications.
• Current knowledge of today’s higher education landscape, including quality assurance frameworks (e.g., QAA Quality Code) and a comprehensive understanding of regulatory compliance requirements (e.g., OfS, DfE, data returns, Pearson expectations).
• Proven commitment to continuous professional development, keeping professional knowledge up to date and improving capabilities.

ESSENTIAL SKILLS & ATTRIBUTES:

• Exceptional organisational and planning skills, with a proven ability to manage complex schedules, prioritise tasks effectively, and meet stringent deadlines.
• Deep understanding of operational dynamics within an educational institution, including team dynamics and individual contributions, with a track record of effective delegation and staff empowerment.
• Strong interpersonal skills, including the ability to build and nurture robust working relationships with all colleagues, from directors to support staff, while fostering a collaborative and approachable environment.
• Proven accountability and ownership for outcomes, demonstrating the capacity to make independent decisions and take full responsibility.
• Strong leadership and management abilities, with a proven track record of overseeing academic programmes and mentoring staff in a higher education setting.
• Excellent written and oral communication skills, with the ability to articulate complex academic and regulatory concepts clearly and concisely.
• Ability to work positively and constructively within a small, flexible team, fostering a collaborative environment.
• Demonstrated ability to deal promptly and effectively with inappropriate behaviour from students or staff.
• Ability to relate effectively and sensitively to students and staff from diverse backgrounds and cultures.
• A strong commitment to equality and diversity and its practical application in the classroom and college environment.
• A deep commitment to student-centred teaching and learning, quality assurance, and excellent customer care for both students and staff.
• Meticulous attention to detail and a highly organised approach to manage complex regulatory requirements and deadlines.
• Act as first contact for the day-to-day running of the college.

DESIRABLE QUALIFICATIONS & EXPERIENCE:

• A professional qualification in a relevant discipline (e.g., Chartered Institute of Marketing Professional Diploma).
• Up-to-date knowledge of trends in the higher education sector.
• Experience in managing or teaching large groups in various situations.
• A strong commitment to reflective practice, personal and professional development, and performance improvement for self and others.
  vital leadership role.
  Job Type: Full-time
  Pay: £60,000.00-£70,000.00 per year

Benefits:

• Company pension

Ability to commute/relocate:

• Greater London N1 6AH: reliably commute or plan to relocate before starting work (preferred)

Experience:

• higher education : 5 years (required)

Work Location: In person
Reference ID: Principa