Principal UX Designer at Cochlear

Mechelen, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UX Strategy, Service Design, Visual Communication, Storytelling, Stakeholder Management, Research, Data Literacy, Systems Thinking, Usability Validation, Design Systems, Product Design, Human Factors, Evidence-based Design, Cross-functional Collaboration, Design Leadership

Industry

Medical Equipment Manufacturing

Description

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Position Overview / Purpose: We are looking for a Principal UX Designer to lead UX strategy, quality, and experience outcomes across our Audiology portfolio in the region. This is a senior individual contributor role for an experienced UX leader who operates at a systems level while remaining hands-on in delivery, leading through craft, clarity, and influence rather than line management. In this role, you will act as the accountable UX voice across Audiology initiatives, ensuring coherent, evidence-based, and compliant end-to-end experiences for clinicians, recipients, and partners. This is a hands-on role where you are expected to deliver high-quality design, not just define direction. You will operate as a principal UX lead within cross-functional teams, shaping experience intent early, guiding design quality throughout delivery, and stepping into critical initiatives when the stakes are high. You will partner closely with Product, Engineering, Clinical, Regulatory, and regional stakeholders, influencing decisions at both team and senior leadership level. This role also provides design leadership support to Acoustics, where workflows and experiences intersect, ensuring alignment and consistency across the broader ecosystem. Role Dimensions Deliver high-quality design Deliver high-quality design on critical workstreams to support teams already delivering against roadmap Translate complex workflows and constraints into clear, usable design solutions Use hands-on design work, including targeted research and usability validation, to demonstrate standards and guide teams Provide craft leadership and quality oversight Define, uphold, and evolve UX standards across the Audiology portfolio & practice Provide guidance, peer feedback, and quality review to designers contributing to this space Step into complex or high-risk workstreams to clarify experience intent, unblock teams, and make trade-offs visible early Lead through influence, example, and hands-on contribution rather than people management Champion evidence-based and responsible design Ensure experiences are grounded in validated user needs and supported by appropriate research and usability evaluation Identify and manage experience-related risks, particularly where workflow complexity or behaviour change is involved Translate insight into clear design rationale that supports usability, quality, and decision-making Partner across disciplines and influence decisions Work closely with Product Managers, Product Owners, Engineering, and other key stakeholders Contribute meaningfully to discovery, solution definition, and investment decisions Provide structured UX trade-off recommendations to support informed decision-making Influence decisions at both team and senior stakeholder level Drive ecosystem coherence Lead design contributions to shared patterns and systems, partnering with Engineering to ensure scalable and reusable solutions Ensure consistency across products, channels, and touchpoints Anticipate cross-product dependencies and mitigate systemic experience risk early What You’ll Bring You are a senior UX professional who brings structure, clarity, and calm to complex environments. You are comfortable operating with meaningful constraints and enjoy balancing user needs, technical feasibility, and business priorities. You bring: Exceptional visual communication, storytelling, and presentation skills Strong UX strategy and end-to-end service design capability within complex systems Proven experience influencing cross-functional and senior stakeholders without formal authority Strong research and data literacy, with the ability to synthesise qualitative and quantitative insight A passion for design quality, evidence-based decision-making, and systems-level thinking Ability to translate thinking into high-quality, delivered design output Experience & Qualifications Essential 8+ years’ experience in UX, Product, or Service Design within complex digital or enterprise environments 5+ years’ operating as a senior individual contributor shaping high-impact initiatives Experience working within constrained environments (e.g. scale, performance, safety, or compliance) Demonstrated contribution to multi-product or systems-level initiatives in a matrixed organisation Experience delivering high-quality design within real product or service environments Desirable Experience in medical devices, health technology, or other regulated industries Experience in stage-gated or structured product development environments Design systems or pattern library governance experience Exposure to AI-enabled tools and human–AI interaction considerations Agency or external partner management experience Education Formal education in Design, Human Factors, Psychology, Engineering, or a related discipline. Equivalent professional experience may also be considered. Master’s or PhD degree in a relevant scientific or engineering discipline (or equivalent) For candidates with degrees obtained outside Belgium, a formal recognition process may be required as part of the hiring journey. Languages English – fluent Application Requirements Please include a link to relevant work or case studies that demonstrate your experience. We respect confidentiality and do not expect any proprietary or sensitive information to be shared. Work can be anonymised or discussed at a high level during the interview process. Why Join Us? At Cochlear, you’ll work on products that directly impact people’s lives. This role gives you the opportunity to shape experiences used by clinicians and recipients every day, while working alongside teams solving complex, real-world problems. You’ll be hands-on in delivery, influencing direction, improving quality, and helping teams move faster with greater clarity and confidence. What we offer An attractive remuneration package and flexible extra-legal benefits An extensive onboarding and training program An enjoyable work environment with attention to life-work balance and homeworking A stimulating environment with growth opportunities and opportunity to meet multi-disciplinary colleagues across the globe This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. Be part of something purposeful and APPLY now by clicking on the link below and see your career grow! Cochlear Summary Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always. Cochlear is the global market leader in implantable hearing solutions including cochlear implant systems (CI) and bone anchored hearing aids (Baha™). Equal opportunities Cochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age. In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment. Our growth is creating great opportunities! Our team is expanding and we want to hire the most talented people we can. Continued success depends on it. So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! We're the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives. We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.

Responsibilities

Lead UX strategy and design quality across the Audiology portfolio by providing hands-on delivery and influencing cross-functional teams. Ensure coherent, evidence-based, and compliant end-to-end experiences for clinicians, recipients, and partners.