Division: Courts Tribunals and Service Delivery
Location:Sydney, NSW, AU, 2000 Parramatta, NSW, AU, 2150
Req ID: 74745
Location: Sydney CBD and Parramatta
Employment Type: Temporary Full-Time (12-month contract)
Salary: Clerk Grade 11/12 $145,378 to $168,130 per annum. Salary is negotiable based on skills and experience.

YOUR ROLE

As a Principal UX/UI Designer in the Digital Customer Experience Team (DCX) at the Department of Communities and Justice, you will lead a team of designers to deliver accessible, user-centric digital experiences for NSW Courts and Tribunals.
This senior leadership role will shape the future of digital service delivery, ensuring alignment with human-centered design principles and the Digital.NSW design system.

WHAT YOU’LL DO

• Lead end-to-end UX/UI design across discovery, prototyping, and iterative development.
• You’ll collaborate with developers, product managers, and stakeholders to deliver impactful digital solutions.
• Ensure accessibility, usability, and brand alignment across all digital touchpoints.
• Drive innovation and continuous improvement in service and product design.
• Manage complex work packages and contribute to business case development and investment planning.