Principle Acquisition & Improvement Developer

at  Northampton General Hospital NHS Trust

Are you looking for your next challenge in digital?
We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record ( EPR ) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.
The EPR Lead Acquisition & Improvement Developer is a pivotal role in supporting NGH deliver an EPR system over the next 18 months. As part of a dynamic and agile team that is committed to our Vision ‘Dedicated to Excellence ’, you will have significant personal opportunities to grow and develop, as well as to tangibly impact how care is delivered in the future.
The primary purpose of this role is to lead a small team on development of a culture of continuous improvement and supporting data acquisition efforts to support improvement in data quality and accuracy, ensuring Health Intelligence meets its strategic and business objectives .
The team aim to successfully deliver improvements, ensuring that all colleagues are following best practice – and that these cumulative improvements lead to sustained increased efficiency in how we operate and supporting Getting It Right First Time (GIRFT) requirements by placing Data Quality at the heart of our improvement programmes.
The postholder will be expected to build effective stakeholder relationships and deliver improvements and enhanced capability through effective partnership working .
Travel to the hospital site will be required .
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Service and Business Management
Support the business to enhance and improve systems and process to support production and timely submission of information for monitoring activity together with those statutory returns that have been defined as pertaining to the division.
Support providing evidence for any potential of horizon scanning within the group, or other relevant teams/personnel where the benefit will be realised within the group.
Proactively engaging with colleagues and other key contacts to achieve a shared understanding of information requirements and support the development of effective working relationships .
Producing a range of standard management reports and inputs to the development of new reports for varying audiences such as the Board and other relevant management boards and committees.
Developing routine and ad hoc reports presented in a clear, digestible, and useable format to meet the information requirements of the stakeholder(s).
Collating, analysing and interpreting clinical and management information from a wide variety of sources and across a range of operational services.
Managing projects where appropriate to develop and implement data collection processes and produce information to meet defined reporting and information requirements. Interrogating information systems using database query tools/reporting packages and creating complex queries to meet specific information requests.
Developing innovative ways of presenting highly complex information so that it is clear and understandable.
Developing and implementing training/facilitation packages on data sources, definitions, information and data analysis techniques, ensuring content and methods of delivery are appropriate to the various audiences.
Implementing processes to investigate data errors, identifying and analysing sources of variations or errors in information reports, monitoring and auditing data quality and working with services to improve the quality and integrity of the information in the Patient Administration System (PAS) with significant impact on patient care and finances.
Supporting managers and clinicians in their use and interpretation of information and promoting a culture of good data quality and effective use of information.
Sourcing information and keeping up-to-date on new data sources to support benchmarking and project work.
Regularly undertakes audits to measure/benchmark health outcomes and service indicators to identify variations or areas requiring improvement.
Ensuring information is processed in accordance with Information Governance Policy .
Continuously developing and improving knowledge and skills in a range of data analysis techniques and presentation
Representing Health Intelligence at any meeting that is deemed appropriate , contributing to outcomes and maintaining the reputation of the department
Proactively developing and maintaining effective liaison and communication with key stakeholders to provide an analysis function and ensuring requirements for information are met within an agreed framework .
Developing collaborative partnerships and effective working relationships with colleagues in other teams/directorates and healthcare organisations to deliver a cohesive approach to the provision and use of information .
Working with senior colleagues in shaping strategy and policy for the Information Service, promoting a culture of evidence based decision making. This will include identifying and proposing changes to information policies and procedures and working with cross-professional groups advising on new data collection
Undertaking other tasks as required by the Analytics and Visualisation Manager
Other Responsibilities
Develop, maintain and evolve various improvement monitoring reports developed in Microsoft T-SQL.
Develop and maintain real-time reporting as deemed appropriate
Create and load the necessary data in any scenario modelling tool that may be beneficial for any improvement programme
Have a working knowledge and understanding Acute datasets
Lead on the development of Information Systems within the organisation utilising Microsoft T-SQL, SSIS and other business intelligence tools.
Liaise with information colleagues, internal and external, regarding data quality issues.
Communicate highly complex analytical matters to other professionals and advise accordingly.
Required to work on your own initiative and manage your own workload accordingly taking advice from the Head of Health Intelligence
Be aware of and comply with legislation and data quality policies and procedures.
Interrogate information systems using database query tools/reporting packages and create complex queries to meet specific information requests.
Proactively engage with colleagues and other key contacts to achieve a shared understanding of information requirements and support the development of effective working relationships
Represent the Health Intelligence at meetings as appropriate .
The role is expected to provide mentoring to junior colleagues in the department based on their individual career developmental pathways and aspirations. This will involve delivering specialist training.
Undertake other duties as required by the Head of Health Intelligence/ Analytics and Visualisation Manager.
Systems and Governance
To have complete knowledge of existing Data Set Changes Notices (DSCNs) and Information Standard Notices (ISNs) that pertain to support the analytics and reporting activities as deemed appropriate ; ensuring that knowledge is accurately and efficiently shared with peers in the department and relevant stakeholders. To provide interpretation and initiate discussions with operational colleagues to ensure relevant new data requirements are met and that policies are updated accordingly. Additionally, to undertake an impact analysis to articulate the perspective, risk or impact of adhering/complying.
To provide recommendations on data sources, analytical techniques and sampling theory to support research and surveys.
Staff Management
The role will involve the management of junior and support staff enabling analytic and reporting delivery for the Division and overall performance of the divisional team . Additionally, the role will be responsible for statutory reporting where it is deemed as pertaining to the Division.
To take responsibility for ensuring that all staff under their managerial responsibility:
Are adequately supervised (such that activities are monitored to ensure accuracy and validity, the identification of developmental needs and that staff responsibilities are met)
Have workloads, where possible, that are appropriate to the individual (ensuring internal rotation of duties to enable the maximum coverage of work and skills in the absence of personnel)
Have workloads, where possible, co-ordinated well in advance
Actively monitor submissions for data quality, validity and errors
Receive individual appraisals in line with Trust policy, including formulation of Personal Development Plans.
Receive the maximum amount of autonomy given to staff within agreed boundaries in order to encourage decision-making at the lowest level but compatible with individual competences and agreed levels of accountability.
Are encouraged to foster an open, no blame culture in which staff can bring their expertise to bear on resolving a problem or addressing an issue.
Professional / Personal Development
The post holder will need to develop and maintain their own knowledge of developments and legislation relevant to the service area and ensure that each function reflects current professional guidance and standards.
The post holder will take responsibility for his or her own professional development, identifying training and educational needs and agreeing ways of addressing these with the Group Head of Health Intelligence.
Job Requirements
We support distributed and flexible working arrangements, however, subject to business needs, there may be a requirement to travel between the Kettering and Northampton Hospital sites and other sites across the Group and ICS.
Frequent VDU use is required for this post for extended periods
Frequent, occasionally prolonged concentration will be required on a wide variety of complex issues throughout the day. The post holder will frequently have to adapt to changing priorities and re-focus the work of self and others on new priority areas that may require urgent action.
The post holder will participate in and facilitate meetings, which require a high level of concentration on a wide range of topics, with a variety of audiences and mixtures of attendees.
There will also be a requirement to present highly complex information at meetings which may be to large groups and will require the individual to have frequent concentration to ensure that there is active engagement in the subject matter at hand.
The role will require daily negotiation with senior NHS professionals, directors and managers in a financially constrained health economy issues that have a significant impact on the quality and quantity of Services, challenging practice and established management processes.
The post holder will also be expected to deal positively and promptly with staff concerns and personal problems, challenge staff on any inappropriate behaviours or poor performance and investigate and deal with complaints as required .
Exposure to unpleasant working conditions or hazards is rare.
Office conditions with regular requirement to trave

Please refer the Job description for details