ABOUT US:

Fresh Graphics is an award-winning signage and graphics company and a proud member of The Think Group, which also includes Think Signs, Think Wraps, and Solar Graphics. With over 30 years’ experience, Think Group remains a family-run business committed to innovation, quality, and customer satisfaction. We deliver creative large-format graphics, signage, and visual solutions for exhibitions, retail environments, and events across the UK and internationally.

THE PERSON:

We are looking for a proactive, detail-oriented individual with excellent interpersonal skills and a genuine passion for signage, print, and creative solutions. You will thrive in a fast-paced environment, managing multiple projects while maintaining exceptional standards. A solutions-focused mindset and a commitment to client satisfaction are essential.

REQUIREMENTS:

• Proven experience in account management, ideally within signage, print, or a related creative industry
• Strong knowledge of large-format print production and processes
• Excellent communication, negotiation, and relationship-building skills
• Highly organised, with the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office; familiarity with Adobe Creative Suite or design software is advantageous
• Use Sage accounting package to manage client accounts and project financials
• Self-motivated, confident, and a strong team player

THE ROLE:

Due to continued growth, Fresh Graphics is seeking a motivated and skilled Account Manager to join our team. You will be the main point of contact for our clients, managing projects from initial enquiry through to delivery. This client-facing role requires excellent communication, organisation, and commercial awareness, as well as a strong understanding of signage and print production processes. You will help our clients bring their creative visions to life while ensuring projects are delivered on time, on budget, and to the highest quality standards.

KEY RESPONSIBILITIES:

• Build and maintain strong relationships with new and existing clients
• Manage signage and print projects from quotation to delivery
• Advise clients on materials, finishes, and creative options for their projects
• Liaise with production teams to ensure accurate, high-quality outputs
• Prepare quotes, proposals, and presentations tailored to client requirements
• Identify opportunities to grow client accounts and upsell services
• Monitor project timelines, budgets, and resources to ensure successful delivery
• Act as a trusted advisor, providing expert guidance on signage and print solutions
• Use Sage accounting package to manage client accounts and project financials