THE OPPORTUNITY

We are looking for a Print Room Associate based at our client site in Sydney’s CBD.
Reporting to the Account Delivery Manager, your key focus will be to provide an efficient print service, while ensuring cost consciousness and a superior customer service.

SKILLS & QUALIFICATIONS

• Experience in managing network print devices, including outsourced, bespoke and machine cut printing and first level print troubleshooting
• Advanced PC skills and a high degree of computer literacy
• Previous experience in a print room/service delivery environment with exceptional customer service skills
• Superior written and verbal communication skills
• Ability to manage a self-sufficient digital print operation

• Be a trusted advisor to our client through delivering a great print service and building a strong relationship
• Recommending process improvements to service delivery
• Monitoring and prioritising customer requests according to complexity and urgency to satisfy customer demands
• Demonstrating professionalism with a range of key stakeholders