- FULL-TIME; UNLIMITED -

We are seeking a highly organized and detail-obsessed Printing and Shipping Coordinator to manage the end-to-end production and distribution of clinical trial materials, including items such as patient-facing brochures, healthcare provider (HCP) materials, and mini protocols. This role is essential to ensuring the accuracy, compliance, and timely delivery of critical study materials across global sites. The role plays a key part in implementing process improvements, supporting SOP development, and assisting with the training and onboarding of new team members.

• Leading a small team (up to 5 people) responsible for coordinating the intake of complex information from sponsors and study teams.
• Tracking production and shipping progress with precision, maintaining clear, real-time communication with sponsors, CROs, and internal stakeholders.
• Serving as the primary liaison with external printing and shipping vendors, managing expectations and timelines.
• Ensuring version control, quality assurance, and compliance checks are rigorously maintained prior to print and distribution.
• Monitoring and managing inventory, reordering materials as needed.
• Managing invoicing for printing and shipping services, ensuring accuracy and timeliness.
• Continuously assessing and improving tracking tools and operational workflows to enhance efficiency and minimize errors.