Priority Team Manager at Morgan Stanley

Gilbert, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Client Satisfaction, Decision-Making, Talent Development, Performance Metrics, Service Quality, Compliance Practices, Coaching, Mentoring, Communication Skills, Organizational Skills, MS Word, Excel, PowerPoint, Salesforce

Industry

Financial Services

Description

Must focus on bottom line performance and constantly look for ways to improve overall performance and client satisfaction along with the end-to-end client experience. Must be able to remain composed, professional and maintain control in high-pressure or volatile environments Can identify, recruit, develop and retain key talent Utilize independent decision-making skills to handle and resolve issues Set and manage team standards around attendance, performance metrics, and service quality Partner with key stakeholders and varying levels of leadership to provide feedback and develop strategies for goal attainment Registrations: SIE, Series 7, Series 63, Series 9/10 or equivalent and ability to obtain Mass Registration & Trader Certification Minimum Years of Experience: 2+ years Education: Bachelor's Degree preferred Evidence of strong leadership capabilities and previous supervisory experience Ability to attract and nurture talented individuals into a successful relationship management organization Proven track record in handling and resolving complex client issues Excellent knowledge of compliance practices and proven track record working within industry and regulatory parameters Possess strong skills in coaching and mentoring teams to enhance performance and deliver against KPIs Ability to work independently Outstanding oral and written communication skills Excellent organizational skills, with the ability to handle multiple tasks Proficient in MS Word, Excel, PowerPoint, and Salesforce Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Responsibilities

The Priority Team Manager must focus on improving overall performance and client satisfaction while managing team standards. They will partner with stakeholders to develop strategies for goal attainment and handle complex client issues.