MAKE A DIFFERENCE EVERY DAY

We are looking for Prison Custody Officers (PCOs) who are excellent communicators, resilient, and good listeners. PCOs are essential to the effective operation of our prisons. We welcome applications from all backgrounds as long as you have integrity, resilience, and strong communication skills. No specific qualifications or experience are needed.
The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.

You will ensure that prisoners are treated with dignity and respect while maintaining a safe and secure environment. You will play a key role in providing structure and routine, ensuring prisoners attend work and education, and follow the prison regime.

You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.

• Completing paperwork and reports
• Maintaining restrictions on prisoners’ liberty while protecting their rights
• Ensuring prisoners receive their regime and privileges
• Reducing risks to security
• Controlling incidents and emergencies, which may include using Control and Restraint and Body Worn Video Cameras
• Promoting a rehabilitative culture and teamwork
• Challenging poor behaviour and promoting positive behaviour
• Encouraging prisoners to participate in purposeful activity and address their offending behaviour
• Responding to substance misuse, including administering Naloxone
• Providing first aid, such as CPR
• Assessing risk and vulnerability of prisoners and referring them to social care if needed
• Assisting prisoners with neurodiverse needs
• Assessing healthcare needs in an emergency
• Holding weekly one-on-one sessions for vulnerable prisoners
• Conducting welfare checks
• Assessing risk of self-harm or suicide
• Supporting prisoners’ mental wellbeing