Prison Custody Officer (PCO) - HMP Altcourse at Sodexo
Fazakerley L9 7LH, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

29930.28

Posted On

12 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Conflict Resolution, Learning, Training, Hearing Aids

Industry

Information Technology/IT

Description

Job Introduction
Please note: This role is not eligible for sponsorship under the Skilled Worker visa route in line with current UK immigration rules.

Responsibilities

WHAT YOU’LL DO

Your responsibilities will include:

  • Maintaining a secure and disciplined prison environment
  • Supervising daily routines, prisoner movements, and scheduled activities
  • Escorting prisoners securely within and outside the facility
  • Responding calmly and professionally to challenging or high-pressure situations
  • Supporting rehabilitation initiatives and encouraging positive behaviours
  • Building respectful, professional relationships with prisoners to promote a safer, more supportive atmosphere

A ROLE THAT OFFERS MORE

This role provides opportunities for personal growth, career progression, and the satisfaction of knowing your work truly matters. You’ll witness change first-hand and play a key part in supporting rehabilitation and community safety.

To thrive in this role, you’ll need to demonstrate:

  • Calm Under Pressure – Manage high-stress or unpredictable situations with a level head
  • Empathy & Respect – Treat everyone with dignity, regardless of their circumstances
  • Strong Ethics – Maintain fairness, professionalism, and integrity at all times
  • Resilience & Adaptability – Stay composed and effective, even when the job gets tough
  • Effective Communication – Listen actively and speak clearly and confidently
  • Conflict Resolution – Use de-escalation techniques to manage tension and disputes
  • Teamwork – Collaborate closely with colleagues for the safety and success of all
  • Vigilance – Remain observant, alert, and responsive to potential risk

You don’t need prior experience in the role of a prison officer to apply. You’ll receive a comprehensive 8-week training programme, delivered locally, to fully prepare you for the role. This includes:

  • Classroom and practical learning
  • Conflict resolution and communication training
  • Shadowing experienced officers
  • Continued development and support throughout your caree
Loading...