Privacy Operation Specialist, Technical DSR at Ford Global Career Site

, , United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Performance Monitoring, Consumer Choice Systems, System Malfunction Investigation, Collaboration, Process Refinement, Documentation, Web Technologies, HTML, JavaScript, Cookie Consent Management, OneTrust Platform, Tag Management Systems, GDPR Compliance, CCPA Compliance, ePrivacy Directive, Browser Developer Tools

Industry

Motor Vehicle Manufacturing

Description

You will proactively monitor the technical performance of our consumer choice systems on our websites, ensuring every consumer opt-outs are processed correctly. You will act as the first responder for any technical issues within consumer choice systems on our website, investigating and resolving system malfunctions to prevent compliance failures. You will collaborate closely with Enterprise Technology and business teams standing up or managing websites to diagnose complex issues, coordinate fixes, and communicate the operational status of our systems. You will help refine our processes by identifying opportunities for technical improvements, testing system updates, and validating that our tools function as intended. You will maintain clear documentation on system issues and their resolutions, providing reports to privacy leadership to demonstrate the operational integrity of our consumer choice systems. Established and active employee resource groups 10 or equivalent combination of relevant education and experience. A bachelor's degree or equivalent practical experience. At least two years of hands-on experience in a technical role involving website operations, such as web development, digital marketing operations, or marketing technology (MarTech). A solid understanding of fundamental web technologies, including HTML, JavaScript, and the role of cookies, pixels, and tracking tags. Demonstrated experience using browser developer tools to inspect website elements, check for cookies, and troubleshoot script behavior. Direct, hands-on experience configuring, deploying, and managing cookie consent banners using the OneTrust platform. Experience with tag management systems and an understanding of how to use it to control tags based on consent signals. OneTrust professional certifications (such as Cookie Consent Expert) or other relevant privacy certifications like CIPT (Certified Information Privacy Technologist). Experience in a large organization, managing consent banners across multiple websites with different tracking technologies. A strong understanding of the specific legal requirements for cookie consent under regulations like the GDPR, ePrivacy Directive, and CCPA/CPRA.

Responsibilities

Monitor the technical performance of consumer choice systems and resolve any technical issues. Collaborate with technology and business teams to diagnose and fix complex issues while maintaining documentation and reporting to privacy leadership.