Privacy Operations Manager at IHG Career

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Privacy Operations, OneTrust, Stakeholder Management, Relationship Building, Proactive Approach, Solutions Focused, Organizational Skills, Attention To Detail, Managing Multiple Workstreams, Accountability, Privacy Expertise, Compliance, Governance, Reporting

Industry

Hospitality

Description

We have an opportunity for a Privacy Operations Manager based in our global headquarters in Windsor. You’ll be working with our Business Reputation & Responsibility (BRR) team; you’ll play a key role in supporting the operational heartbeat of our global privacy programme. At IHG Hotels & Resorts, we’re powered by a culture of trust, built on doing the right thing, every day. If you’re looking for a hands-on opportunity to deepen your privacy expertise, partner with teams across a truly global business, and contribute to work that protects millions of guests worldwide, this role offers the exposure, challenge and growth you’re looking for. What you’ll do: In this role, you’ll ensure our privacy operations run smoothly and consistently, supporting core processes and helping teams navigate compliance with confidence. You’ll contribute directly to the systems, reporting, and governance that keep our privacy programme strong and help embed a culture of accountability across IHG. Operational Privacy Support Collaborate cross-functionally on a variety of privacy tasks, projects and initiatives Maintain and update Records of Processing Activities (ROPAs) and other key inventories Guide business process owners through ROPA assessments Work with Privacy Legal to resolve identified risks Monitor progress of privacy assessments and provide operational support Track and manage actions following Privacy Impact Assessments (PIAs) Regulatory & Compliance Activities Coordinate the Regulatory Development process, including meetings and action tracking Monitor compliance with internal privacy policies Support monthly and quarterly reporting on privacy metrics Conduct privacy related research and contribute to short-term operational projects related research and contribute to short-term operational projects Reporting & Privacy Technology Prepare weekly, monthly and workstream specific operational reports Support upkeep of the OneTrust platform to ensure data accuracy Contribute to ongoing privacy operations projects What you’ll bring: Experience working in Privacy Operations (experience with OneTrust would be great!) Strong stakeholder management and the ability to build trusted relationships A proactive and solutions focused approach focused approach Excellent organisational skills, attention to detail, and confidence managing multiple workstreams Curiosity, accountability, and a genuine interest in privacy operations At IHG, we’re more than hotels, we're a global community of people who care. You’ll be supported to grow, empowered to make an impact, and welcomed into a culture that celebrates individuality and teamwork. Ready to help shape the future of privacy at IHG? Apply now and become part of a company where doing the right thing is at the heart of everything we do. Closing date for applications Monday 23rd February #LI-KW2 #LI-HYBRID At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Responsibilities

The manager will ensure privacy operations run smoothly and consistently by supporting core processes and helping teams navigate compliance confidently. This includes collaborating cross-functionally on privacy tasks, maintaining Records of Processing Activities (ROPAs), and tracking actions following Privacy Impact Assessments (PIAs).