Private Bank Senior Associate (PBSA), Executive Wealth Services at Bank of America

Princeton, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

46.01

Posted On

17 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Attention To Detail, Customer And Client Focus, Prioritization, Written Communications, Active Listening, Adaptability, Critical Thinking, Decision Making, Issue Management, Collaboration, Customer Experience Improvement, Recording/Organizing Information, Referral Identification

Industry

Banking

Description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Private Bank Senior Associate (PBSA), Executive Wealth Services - The Private Bank Senior Associate (PBSA) is a specialist position that has primary responsibility for supporting all client needs including discussions and/or activities typically focused on the most complex clients. PBSAs monitor and execute all tasks required to fulfill the client service plan and meet day-to-day inquiries from the client. Leveraging experience and expertise in supporting needs, the PBSA manages the execution of client service activities such as initiating and monitoring account opening and asset transfers, handling client inquiries, and coordinating with specialists and service centers to deliver an integrated service to the client. Job Description: Actively support Client Teams in delivering consistently high-quality banking, credit, trust, fiduciary, and investment services to the most complex Private Bank clients Support fulfillment of large and/or complex client needs and expectations across all products and serve as a “triage” point for specialists and service centers including but not limited to account setup, monitoring and maintenance (overdrafts, fraudulent activities, etc.), wire processing, business and credit card applications, foreign currency orders, credit and lending Coordinate with specialists including Trust, Family Office, Investments and Custody officers as well as centralized service centers to deliver an integrated service to the client and identify and resolve issues in an effective and timely manner Leverage experience and expertise to initiate and monitor complex client interactions and onboarding including account opening and asset transfer; handling client inquiries related to the on-boarding process; KYC refresh and ongoing requests, digital engagement and fulfillment Interact with the client to complete necessary transactions (e.g., deposits, money movement, transfers, etc.) and account maintenance Manage and execute client transactions with respect to business and individual Bank, credit, and investment products (may be performed by service center at PBSA’s request based on transaction type). Ensure transactions are completed within audit and compliance standards as well as timely execution. Participate in Client Management Process (CMP) activities including supporting delivering a branded client experience and meaningful interactions Develop referrals for credit and Bank products Support Client Team in all sales support and administrative functions as needed including pipeline reporting, marketing and business development, client/prospect presentations, expenses, printing, faxing, calendar & email management, client events, communication and travel & entertainment reservations Ensure adherence to all internal policies and compliance to legal and regulatory requirements including client verification Qualifications - Minimum of 4-5 years’ experience with a financial institution focusing on high net worth client service and sales Ability to successfully complete assessment of critical skills BS/BA degree in Business, Finance or Economics desired Ability to obtain and maintain SAFE Act registration Skills - Account Management Attention to Detail Customer and Client Focus Prioritization Written Communications Active Listening Adaptability Critical Thinking Decision Making Issue Management Collaboration Customer Experience Improvement Recording/Organizing Information Referral Identification Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees: participation in a work from home posture does not make you eligible to post. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130), US - NJ - Princeton - 845 ALEXANDER RD (NJ8845), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range $30.45 - $46.01 hourly pay, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - https://careers.bankofamerica.com/en-us/pay-transparency Privacy Statement - https://careers.bankofamerica.com/en-us/privacy-notice

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Responsibilities

The Private Bank Senior Associate (PBSA) supports client needs for complex clients, managing client service activities and ensuring timely execution of transactions. They coordinate with specialists and service centers to deliver integrated services and handle client inquiries.