CVC Solicitors is a well-established independent legal firm based in West Cornwall. We are proud to say that we have been helping people with their legal matters for over 200 years, and following the merger of Cornish Venning and Chellews in 2007 – we now have offices in Penzance, St Ives and Hayle.
Services we offer include Family Law, Wills & Probate, Civil Litigation, Conveyancing, Business, Housing, Divorce, Inheritance Tax and more.
Our aim is to help our clients with all of their legal needs, and here at CVC Solicitors we believe that the people we work with and represent are not just clients – but personal clients and valued friends. We believe that building strong, trusting, personal relationships with our clients is key. CVC Solicitors recognises the importance of offering a local service, allowing our clients to both speak to and see the person they are dealing with. As one of the longest practising legal firms in West Cornwall we retain our belief in our longstanding, traditional values – trust, integrity, professionalism, competency and value for money.
Due to the continued success of our practice, we have an opportunity for a Private Client and Civil Litigation Administrator in our Hayle office (although occasional travel to our St Ives and Penzance offices may be required). This is an interesting role working with a variety of clients and external agencies. An acute eye for detail and a high level of accuracy are essential qualities in this role, as well as being a warm a welcoming contact for our new and existing clients.

Roles & Responsibilities of the Private Client and Civil Litigation Administrator:

• Receptionist – taking calls and dealing with clients in a respectful, professional and empathetic manner.
• Opening of files for Fee Earners.
• Audio Dictation and typing of client documentation.
• Scanning and printing for fee earners as needed.
• Scanning in all daily post and putting it on the electronic case management system.
• Reception duties and dealing with clients face to face and on the phone.
• Filing as and when required – including Deeds and Wills.
• Dealing with outgoing post and taking it to the post office.
• General support duties, including dealing with incoming enquiries
• Closing and archiving of files
• Delivery of deeds/paperwork/files to another office if and when required.
• Any other duties asked for by the firm when necessary.

The successful Private Client and Civil Litigation Administrator will possess:

• Minimum 2 years’ experience in an administrative, customer-facing role is desirable.
• A general knowledge of solicitors and the work carried our for our clients.
• Comfortable with using a range of Office365 applications, including Outlook, Word and Excel. Producing ad-hoc information for managers/fee-earners.
• Familiar with concept of Case Management software.
• Resilient, calm and empathetic under pressure.
• Excellent keyboard and number processing skills.
• Excellent attention to detail.
• Candidates must be positive, friendly and must understand the importance of confidentiality, be organised and a team player.
• Full UK Driving Licence desirable.

We are offering:

• Competitive salary.
• Attractive holiday package.
• Enrolment into Company Pension Scheme.
• Access to ongoing training.
• Gifted ‘Birthday’ leave after 12 months employment.
• Annual events.
• A career that really makes a difference to our clients!

We are a forward-thinking firm. CVC Solicitors takes the time to anticipate, understand and respond to individual needs and find creative solutions.

• Receptionist – taking calls and dealing with clients in a respectful, professional and empathetic manner.
• Opening of files for Fee Earners.
• Audio Dictation and typing of client documentation.
• Scanning and printing for fee earners as needed.
• Scanning in all daily post and putting it on the electronic case management system.
• Reception duties and dealing with clients face to face and on the phone.
• Filing as and when required – including Deeds and Wills.
• Dealing with outgoing post and taking it to the post office.
• General support duties, including dealing with incoming enquiries
• Closing and archiving of files
• Delivery of deeds/paperwork/files to another office if and when required.
• Any other duties asked for by the firm when necessary