LEGAL SUPPORT ASSISTANT – PRIVATE CLIENT DEPARTMENT

Location: Torquay
Contract: Full-Time, Permanent
Start Date: ASAP
A respected law firm in the heart of the South West is looking to welcome a Legal Support Assistant into their highly regarded Private Client department. Known for its collaborative culture, long-standing client relationships, and a warm, inclusive atmosphere, this firm offers the perfect environment for someone looking to grow their legal support career.
About the Department
This close-knit team pairs experienced solicitors with skilled legal support staff to deliver exceptional service across a full suite of private client matters — from wills, probate and LPAs, to inheritance tax planning and trust administration. Clients are at the heart of everything they do, and the department prides itself on making complex, sensitive processes feel smooth and straightforward.
Led by a highly experienced partner with a specialism in trusts and taxation, the team includes experts in probate, estate administration and succession planning. They work collaboratively across the wider firm and offer mentorship, professional development, and the chance to be part of something meaningful — helping people navigate key life moments with clarity and care.
The Role
As Legal Support Assistant, you’ll be supporting the Head of Department directly and contributing to the wider team. Your role will be vital in keeping everything running smoothly — from document preparation and case management, to liaising with clients and professional contacts.
You’ll be using modern software tools, managing your own workload, and playing an integral role in delivering high-quality service to clients during emotionally charged times, such as bereavements or estate planning.
This is a brilliant opportunity for someone who thrives in a supportive but professional setting, values accuracy, and has a calm, empathetic communication style.

Key Responsibilities

• Providing secretarial and administrative support using case management systems
• Liaising with clients via phone, email and in person
• Supporting colleagues primarily in the Torquay office, and occasionally across other locations
• Producing high-standard legal documentation in line with firm policies and deadlines

What They’re Looking For

• Ideally, prior experience in a legal support or administrative role, particularly within private client work (though not essential)
• Strong communication skills — articulate, clear, and empathetic
• Confidence using Microsoft Office (Word, Outlook, Excel) and modern case management systems
• High levels of accuracy, grammar proficiency, and attention to detail
• A proactive, methodical approach and the ability to stay calm under pressure
• A team player who’s adaptable, eager to learn, and ready to support others

Why Apply?
Aside from being part of a genuinely supportive team, this firm takes pride in offering a benefits package that reflects the value it places on its people.

• Providing secretarial and administrative support using case management systems
• Liaising with clients via phone, email and in person
• Supporting colleagues primarily in the Torquay office, and occasionally across other locations
• Producing high-standard legal documentation in line with firm policies and deadline