WHAT IS THE ROLE?

As a Private Client Manager, you will be responsible for cultivating and managing relationships with Selfridges’ most valuable clients, including our elite VVSP+ (£50k+) and VVSP++ (£100k+) tiers, as well as newly introduced high-net-worth guests invited to experience our exclusive private shopping environments. You will possess exceptional networking and relationship-building skills, enabling you to expand your client base through both existing relationships and the strategic acquisition of new clients. A role model within the Personal Shopping team, you will uphold the highest standards of service, professionalism, and discretion, consistently delivering bespoke styling and elevated lifestyle experiences. With expert knowledge across all categories within Selfridges, you will lead in cross-category and own bought sales, setting the benchmark for excellence in luxury personal shopping.

HOW YOU’LL DO IT…YOU WILL BE:

• A highly recognised expert in personal shopping, with an elite private client portfolio.
• Highly attuned to the expectations of UHNW individuals.
• A strategic and commercially astute leader, trusted by both clients and senior stakeholders.
• Naturally collaborative, operating with influence and credibility across all business functions.
• Discreet, thoughtful and consistent in delivering an exceptional experience at every level.
• Deeply passionate about luxury, style and creating moments that matter.
• Always representing the brand at its best, elevating the Selfridges experience beyond expectations.
• Exceptional networking and relationship building skills with a lens for strategic acquisition of high value clients

THIS GUIDE REPRESENTS A SUMMARY OF THE ROLE, HOWEVER ALL TEAM MEMBERS ARE EXPECTED TO BE FLEXIBLE IN THE WORK THEY UNDERTAKE, WHICH MAY CHANGE FROM TIME TO TIME, ACCORDING TO THE NEEDS OF THE BUSINESS

Selfridges
Salary
Competitive plus benefits
Annually
Job Reference
selfridges/TP/278495/6189
Contract Type
Permanent
Closing Date
28 August, 2025
Job Category
Clientelling & Service Excellence
Location
London, United Kingdom
29 July, 202