Private Dining Coordinator - Eataly Flatiron at Eataly North America

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

28.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Coordination, Guest Communication, Organization, Attention to Detail, Interpersonal Skills, Written Communication, Microsoft Office, Catering, Hospitality, Client Support, Event Management Platforms, Team Coordination, Feedback Collection, Time Management, Problem Solving, Customer Service

Industry

Food and Beverage Services

Description

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge Job Description The Private Dining & Events Coordinator to support the sales and execution of private events, catering, and banquets across our NYC locations. This role is ideal for someone who is organized, guest-focused, and excited to grow within a dynamic hospitality sales environment. The coordinator works closely with the Private Dining Manager to ensure seamless planning, communication, and on-site coordination for events of all sizes. Reports to the Private Events Sales Manager and General Manager of Restaurants. Event Coordination & Guest Communication Respond to private dining and event inquiries in a timely, polished, and professional manner Schedule and conduct site visits and walkthroughs with potential clients Assist in preparing proposals, contracts, and BEOs Support client communication pre- and post-event (menus, timelines, headcount, etc.) Administrative & Platform Support Maintain accurate records in event management platforms (Tripleseat, Reposite, etc.) Help track deposits, payments, and required documentation Coordinate details with culinary and service teams to ensure accurate event planning Prepare printed menus, signage, and event collateral as needed Day-of Event Support Assist with event setup and breakdown alongside FOH and BOH teams Greet clients and serve as their on-site point of contact Liaise between client and service team to ensure expectations are met Monitor service flow and timelines to support smooth execution Reporting & Feedback Support post-event recaps and feedback collection Log guest feedback and identify trends for continuous improvement Communicate regularly with the Private Dining Manager and Corporate Coordinator Qualifications 2+ years of experience in private dining, catering, events, or a related hospitality field Strong interpersonal and written communication skills Exceptional organization and attention to detail Ability to thrive in a fast-paced, guest-facing environment Proficiency with Microsoft Office; experience with Tripleseat, Reposite, SevenRooms a plus Flexible availability including evenings, weekends, and holidays, based on event needs Passion for Italian food, hospitality, and creating memorable guest experiences Job Requirements Ability to stand/walk for up to 4 hours Ability to lift up to 25 lbs Flexibility to support events across multiple NYC locations Compensation: This position pays a base rate of $25–$28 per hour + Commission Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Responsibilities

The Private Dining Coordinator supports the sales and execution of private events, catering, and banquets across NYC locations. This includes coordinating event details, client communication, and on-site support during events.