Private Events Assistant Manager at Maison Estelle
West London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Jun, 25

Salary

0.0

Posted On

06 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Job Ref: MAI2838
Branch: Maison Estelle
Location: Maison Estelle - London
Salary/Benefits: Competitive Salary, benefits and inclusion in the tronc scheme
Contract type: Permanent
Hours: Full Time
Posted date: 04/04/2025
Closing date: 06/06/2025

WHO WE ARE LOOKING FOR

  • Proven experience working in private events and in a luxury / lifestyle multi-outlet food and beverage operation.
  • Flexibility with working hours, including evenings and weekends, due to the operational hours of the club.
  • Excellent communication skills and comfortable talking to colleagues, senior management, and members.
  • Excellent interpersonal, networking, time management and organisational skills.
  • Passionate about delivering exceptional guest experience with keen attention to detail.
Responsibilities

The key responsibilities for this role will include but are not limited to:

  • Ensure best standard of service is provided to members and clients in the organisation and delivery of private events in the club.
  • Work closely with the operations team in the club to bring events to life.
  • Preparing all relevant event documentation including contracts, function sheets, floor plans, table plans, place cards, menus etc
  • To maintain accurate, up – to – date reports and information.
  • Act as ambassador for the club and consistently achieve a high level of customer satisfaction.
  • Ensuring effective liaison with the member/client to create accurate and complete proposal documents to ensure the club team delivers the event as per the client’s request
  • Exhibit a positive attitude and build trust with clients, ensuring commitments are met and expectations are exceeded by understanding their needs and priorities.
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