DESCRIPTION

We’re seeking a strategic, data-driven professional to lead financial analytics and drive growth for our Private Label Credit Card (PLCC) program. This role will serve as the central point of contact for program performance tracking, financial analysis, and expansion initiatives across our wholesale and franchise channels. Reporting to the Treasury, this person will collaborate cross-functionally with Marketing, Sales, IT, and external credit card partners to manage and enhance the PLCC program. The ideal candidate is equally comfortable with spreadsheets, dashboards, and boardroom presentations.

QUALIFICATIONS

• Bachelor’s degree in Finance, Economics, Business, Data Analytics, or related field (MBA or advanced degree a plus).
• 5+ years of experience in financial analysis, loyalty/credit card programs, consumer finance, or related areas.
• Experience working with or supporting PLCC, co-branded card, or commercial card programs (e.g., Synchrony, Comenity, Citi, Bread).
• Strong analytical and problem-solving skills with a deep understanding of financial modeling, ROI calculations, and forecasting.
• Advanced Excel and Power BI/Tableau skills; SQL or ERP experience a plus.
• Exceptional communication skills with the ability to influence stakeholders across departments.
• Proven track record of owning or growing programs, especially those tied to revenue and customer engagement.

JOB RESPONSIBILITIES

• Lead financial reporting, analysis, and forecasting for the PLCC program across all channels.
• Monitor and report on key performance indicators (KPIs): approval rates, utilization, average spend, customer lifetime value, reward redemptions, and program ROI.
• Support program expansion plans, including new customer acquisition campaigns, cardholder engagement strategies, and franchisee integration.
• Partner with external issuers and internal stakeholders to optimize program economics, fee structures, and marketing incentives.
• Provide monthly executive-level reporting with insights and recommendations to improve program performance.
• Ensure program compliance with contractual terms, service levels, and regulatory requirements.
• Track and analyze customer behavior, segmentation, and usage trends to inform product decisions and retention strategies.
• Assist in annual budgeting, forecasting, and strategic planning processes related to the PLCC.
• Collaborate with IT and data teams to improve systems integration, data flows, and reporting automation.
• Stay on top of emerging trends in payments, new technologies, and competitive insights across the landscape.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization’s goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change