When you work at The Village at The Woodlands Waterway , you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
The Villlage is recruiting for a hospitality-focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

HERE ARE A FEW OF THE QUALIFICATIONS WE NEED YOU TO HAVE:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite productsMust demonstrate excellent telephone communication skills

IF YOU’RE AN ENTHUSIASTIC, COMPASSIONATE, SENIOR CARE PROFESSIONAL WHO IS PASSIONATE ABOUT HOSPITALITY AND SENIOR ENGAGEMENT- PLEASE APPLY, WE’D LOVE TO GET TO KNOW YOU!

EEO Employe

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staffAssist the Business Office Manager with projects/assignments.