Start Date
Immediate
Expiry Date
23 Nov, 25
Salary
42.0
Posted On
24 Aug, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Consultation, Case Management, Service Quality, Presentations, Occupational Health
Industry
Outsourcing/Offshoring
Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate’s supervisors are promoted from within the company. Join our award winning team!
2025:
2024:
As part of Teleperformance in the US, we were also named #95 in the 2024 ‘Fortune 100 Best Companies to Work For®’ in the USA by Great Places to Work (GPTW®)
Come work with an amazing team of clinicians supporting a unique population of content moderators. Our work is essential and rewarding.
The On-site Trust and Safety Counselor establishes a trusted relationship with the personnel they support through one-on-one check-ins, as well as ongoing wellness programming, specifically designed to improve resiliency and mitigate the impact of viewing disturbing images and content. Our counselors compassionately support employees with personal, family and work-related concerns, so they feel more supported and able to perform at their best in all aspects of their lives.
Your Success
Health Advocate offers all work equipment and a comprehensive new-employee training program to help you develop the knowledge and skills that will set you up for success in your role and in supporting our members.
Hours/Shift
Currently seeking Weekend coverage (Sunday nights specifically needed at this time) 8am-8pm or 8pm-8:30am
The PRN Role is a flex staff position and is primarily part-time or as needed. Based on headcount and staffing needs, there is an opportunity to expand to a full time role. These positions operate in a 24x7x365 environment and shifts for all times of the day and days of the week are available. It may be necessary, given the business need, to work occasional overtime.
Pay rate:
$42/hr
Job Summary
Provide scheduled and on-demand one-on-one counseling sessions.
Lead wellness and group therapy sessions
Provide staff assistance for onsite personnel
Collaborates with colleagues and others to provide excellent service and experience, and to support professional operations and environment
Minimum Requirements
Company Overview
Health Advocate is the nation’s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.
Learn more
Health Advocate
https://www.healthadvocate.com/site/
Awards:
2025:
2024:
2023:
2022:
2021:
2020:
Physical Requirements:
This position is primarily on-site and requires the ability to move throughout the workplace to provide in-person counseling and wellness support. The role involves periods of sitting for one-on-one or group sessions, as well as standing or light movement during group activities, workshops, and team-building events. Essential physical functions include speaking, hearing, and manual dexterity for documenting case notes, navigating computer systems, and facilitating wellness interventions. Occasional lifting of light materials (up to 15 pounds) may be needed for wellness activities or event setup. Frequent use of a computer is required, including typing, mouse navigation, and viewing digital content. Visual acuity is necessary for reading client records, electronic documentation, and conducting virtual sessions when needed.
Mental and Cognitive Requirements:
The role requires strong emotional resilience, active listening, and the ability to assess and respond to sensitive mental health concerns. Counselors must exercise sound clinical judgment in crisis situations, maintain professional boundaries, and uphold confidentiality. The ability to develop therapeutic rapport, apply evidence-based interventions, and manage documentation with accuracy is essential. The role also requires facilitation skills for group sessions and the ability to consult with leadership.
Work Environment:
This position is fully on-site and embedded within the Trust and Safety operational environment. The counselor must be comfortable working in a dynamic and fast-paced setting that may include exposure to discussions of distressing content. The workspace includes a private, designated office for confidential counseling and group programming, with access to standard office equipment and secure data systems.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
Please refer the Job description for details
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