YOUR IMPACT

The purpose of this role is to ensure customer-facing employees have the relevant, timely and accurate information they need to deliver the best possible Lowe’s customer experience. This role serves as a communications subject matter expert, strategist and project manager for internal business partners and for cross-functional corporate projects and initiatives. This includes ongoing consulting, as well as developing, managing and executing complex strategic communication plans and tactics for multiple communications projects- including strategic company offers – simultaneously; and ensuring alignment of communications across business areas and initiatives, and to Lowe’s strategy.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree Communications, English, Journalism, or related field and 5 Years Experience in a Communications role or industry

PREFERRED SKILLS/EDUCATION

• Master’s Degree Communications, English, Journalism, or related field 7 Years Experience in communications role or industry, specifically experience in a corporate role within a large organization, preferably retail

• Serves as a communications project manager and lead for Lowe’s major programs and initiatives, ensuring communications to target audiences effectively provide needed information and reflect the Lowe’s brand
• Consults with assigned business partners (including all s of leadership), serving as a communications subject matter expert, and providing data and feedback-driven strategic/tactical insights to maximize communication effectiveness
• Designs and creates complex, comprehensive short- and long-term communication plans which link business strategy objectives to operational execution
• Creates, edits, and approves communications content (including executive communications) to ensure messaging is clear, concise, consistent, accurate and audience-appropriate
• Understands and uses all communications channels, including intranets, internal email and task management systems, weekly internal online Sales & Operations planner, internal television broadcasts and videos, internal social platform, and special events
• Initiates and leads efforts to continuously improve communications messaging, processes and channels to meet audiences’ evolving needs
• Participates in management activities and regularly meets with business partner leaders and senior leadership to inform, advise on decisions, deliver recommendations, update/share results, and/or obtain approvals for communications activities and initiatives
• Proactively develops expertise/skill in writing; communications planning/strategy and project management; communications consulting; and use of all communications channels
• Mentors and influences team members through informal leadership
• Successfully executes all assigned projects within specified budgets, timelines, and allocated resources
• Individual Contributor