PRO / Government Relations Executive (Arabic Speaker) at Joud Coffee

Khalifa City, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Arabic Fluency, Government Relations, Digital First, MOHRE E-services, ICP/GDRFA Portals, Visa Processing, Labour Processes, Medical Fitness Coordination, Emirates ID Biometrics, Compliance Management, Document Preparation, Attestation Coordination, MOFA Legalisation, Status Reporting, Detail Oriented, Tracking Skills

Industry

Food and Beverage Services

Description

Job Description About the role We’re hiring an Arabic-speaking PRO / Government Relations Executive who is digital-first and highly organized. Your mission is to run all government transactions through official online portals and apps (not typing centers), keep our company compliant, and ensure employees’ visa/labour processes move fast with zero mistakes. Key responsibilities Manage end-to-end MOHRE transactions via official e-services (work permits, amendments, cancellations, approvals, etc.). Manage immigration & residency processes via ICP / GDRFA portals and apps (entry permits, status change, visa renewals/cancellations, dependents). Book and coordinate required medical fitness and Emirates ID biometrics appointments; track completion and deadlines. Maintain and update company files and compliance documents (establishment/immigration file, employee visa trackers, expiry calendars). Prepare and submit documents correctly (Arabic/English), ensure proper formatting, scanning, uploads, and naming conventions. Handle attestation / legalisation coordination (MOFA and related requirements) and follow up until completion. Liaise with relevant government authorities and service channels only when in-person is mandatory (e.g., biometrics/medical/original document submission). Provide weekly status reporting: pending cases, upcoming expiries, rejections/issues, turnaround times, and costs. What we’re looking for Fluent Arabic (spoken + reading/writing) is mandatory; good English is strongly preferred. 3+ years UAE PRO experience (mainland and/or free zone). Strong hands-on capability using online systems/apps (MOHRE e-services, ICP/GDRFA, TAMM where applicable). Extremely detail-oriented, fast, and reliable—able to manage multiple cases with zero-error discipline. Strong documentation and tracking skills (Excel/Google Sheets), clean admin habits, and clear communication. Knowledge of UAE labour/immigration workflows, timelines, and common rejection reasons. Nice to have Experience supporting multi-site operations (F&B/retail/hospitality). UAE driving license. What success looks like Transactions are submitted correctly the first time, rejections are rare, and visa/labour processes move quickly. Clear tracking and proactive reminders—no missed renewals, no last-minute surprises.

Responsibilities

The executive will manage all end-to-end government transactions, including MOHRE and immigration processes, exclusively through official online portals and apps. Key duties involve coordinating medical and Emirates ID appointments, maintaining compliance files, and handling document attestations.