Pro Shop Assistant at USPI

Stateline, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Tee Time Management, Retail Sales, Point-Of-Sale Systems, Tee-Time Software, Golf Etiquette, Communication, Interpersonal Skills, Organization, Multitasking, Professionalism, Inventory Organization, Product Knowledge, Hospitality, Luxury Retail

Industry

Description

Position Overview: The Pro Shop Assistant at Edgewood Tahoe Resort is a key ambassador for the golf experience at our world-class golf course and luxury resort. This position serves as a primary point of contact for tee time management, golf-related inquiries, and premium retail sales, while upholding the highest standards of hospitality, professionalism, and attention to detail. The ideal candidate is service-driven, detail-oriented, and passionate about golf and luxury guest experiences. Key Responsibilities: * Provide a warm, professional, and personalized welcome to members and guests. * Assist guests with tee times, check-ins, pace-of-play coordination, and general golf inquiries. * Act as a knowledgeable ambassador for the golf course, resort amenities, and local offerings. * Manage tee sheets using the club’s point-of-sale and tee time reservation systems. * Coordinate with starters, marshals, and golf professionals to ensure smooth daily operations. * Communicate course conditions, weather updates, tournament schedules, and policies to guests. * Assist with sales of premium golf apparel, processing transactions accurately, including special orders, and returns. * Maintain an elevated retail presentation through merchandising, cleanliness, and inventory organization. * Demonstrate product knowledge to enhance guest confidence and purchasing decisions. * Uphold the resort’s brand standards, dress code, and service expectations at all times. * Maintain a polished, courteous, and discreet presence consistent with a luxury environment. * Perform other related duties as assigned to support the success of the team and business. Qualifications and Skills: * Ability to work flexible schedules, including nights, weekends, and holidays. * Previous experience in golf operations, hospitality, and luxury retail preferred. * Strong customer service skills with a passion for creating memorable guest experiences. * Working knowledge of golf etiquette, rules, pace of play requirements, POS systems, and tee-time software. * Excellent communication, interpersonal, and organizational skills. * Ability to multitask in a fast-paced, detail-oriented environment. * Professional appearance and demeanor required. Physical Requirements: * Must be able to safely lift, move, and stack items weighing up to 40 lbs. * Able to perform physical tasks, including bending, lifting, and standing for extended periods. * Ability to work outdoors in various weather conditions.

Responsibilities

The Pro Shop Assistant acts as a primary ambassador for the golf experience, managing tee times, handling guest inquiries, and overseeing premium retail sales with high standards of professionalism. Key duties include welcoming guests, coordinating daily operations with staff, and maintaining the retail area presentation and inventory.